iPhone X problem no response

Discussion in 'iPhone' started by joshgx, Nov 5, 2017.

  1. joshgx macrumors newbie

    Sep 15, 2017
    Hi, my iPhone X screen has just randomly gone blank, the phone is not responding, I've tried holding power button and volume keys. It is just not doing anything. Even iTunes is not recognising the device. Any help would be much appreciated people!!
  2. Ntombi macrumors 68040


    Jul 1, 2008
    Bostonian exiled in SoCal
    Do a hard reboot.

    Press volume up
    Press volume down
    Hold side button until the apple appears.
  3. kyle0483 macrumors newbie

    Apr 23, 2015
    Same thing happened to me. Talked to apple and no fix so I have to get it exchanged. Thankfully their customer service is top notch but having the phone for 2 days I’m still disappointed.
  4. Two Stacks macrumors regular

    Apr 22, 2015
    New Orleans
    I hope you guys get your issues resolved. This is why I keep my previous phone for about a week before I send it in/sell/trade in.

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3 November 5, 2017