Iphone X Repair Help

[keyser318]

Hello,
I have an iphone X that I am trying to repair. I get a message that says support.apple.com/iphone/restore with a picture of a computer and a charging cord. When I plug it into the computer and try to restore it comes back and says it cant and it will have to default it through itunes. When I try to do this the iphone appears to restart and ultimately fail. Any ideas what is going on and if it can be fixed?

 

[Lekro]

What is the error code? If it's 4013, then you have a faulty front sensor flex cable.

 

[keyser318]

What is the error code? If it's 4013, then you have a faulty front sensor flex cable.

It is 4013! Is this something that can be replaced?

 

[Lekro]

Yes, it is. The sensors from your original cable (proximity sensor and ambient light sensor) must be transferred over by soldering to a new cable to preserve Face ID, True Tone, proximity sensor and ambient light sensor functionality.

 

[keyser318]

Wonderful. Thank you for your help. Is it a DIY project? Do you know of any places that list the specific tools you need and step by step?

 

[keyser318]

Wonderful. Thank you for your help. Is it a DIY project? Do you know of any places that list the specific tools you need and step by step?

Does anyone know of a company that will perform this repair?

 

[Heat_Fan89]

Does anyone know of a company that will perform this repair?

An Apple or Best Buy store would probably be best to get a price for comparison. You can also try Ubreakifix, they are a nationwide independent repair company. Google uses them for their phone repairs. For DIY, try https://www.ifixit.com