iPhone X iPhone X wake issue slide button

Discussion in 'iPhone' started by karless, Jan 2, 2018.

  1. karless macrumors newbie

    Joined:
    Feb 10, 2013
    Location:
    Athens,Greece
    #1
    when I unlock my phone by using the side button, a single press does nothing. A second press will cause the screen to come on and then go right back off and re-lock the phone. I’ve tried disabling raise to wake and tap to wake and the problem persists..this can happen once-twice a day,any idea?is it software problem?
     
  2. TechNismo macrumors 6502

    TechNismo

    Joined:
    Oct 22, 2017
    Location:
    6ix
    #2
    Did you try doing a factory restore on the phone? I personally always use tap or raise to wake, so can't say I have experienced this.
     
  3. karless thread starter macrumors newbie

    Joined:
    Feb 10, 2013
    Location:
    Athens,Greece
    #3
    No I haven’t restore it,but I have read another topic here with this issue.
     
  4. orev macrumors 6502

    Joined:
    Apr 22, 2015
    #4
    It's waiting to see if you are going to double-click to activate Apple Pay. You can disable this in Settings > Wallet & Apple Pay > Double-Click Side Button.
     
  5. karless thread starter macrumors newbie

    Joined:
    Feb 10, 2013
    Location:
    Athens,Greece
    #5
    I can’t find Wallet and Apple Pay.Where it is?
     
  6. sax6575 macrumors newbie

    sax6575

    Joined:
    Dec 13, 2017
    Location:
    Colorado
    #6
    Right under iTunes and App Store in Settings just as orev mentioned...
     
  7. karless thread starter macrumors newbie

    Joined:
    Feb 10, 2013
    Location:
    Athens,Greece
    #7
    [​IMG]cant find it.
     
  8. sax6575 macrumors newbie

    sax6575

    Joined:
    Dec 13, 2017
    Location:
    Colorado
    #8
    I suppose that may be due to the fact that Apple Pay isn't available in your region.
     
  9. karless thread starter macrumors newbie

    Joined:
    Feb 10, 2013
    Location:
    Athens,Greece
    #9
    Yes I am from Greece.
     
  10. sax6575 macrumors newbie

    sax6575

    Joined:
    Dec 13, 2017
    Location:
    Colorado
    #10
    You might need to contact Apple then.
    I haven't had this issue with my X either. Maybe try a restore and if that doesn't fix it, contact Apple?
     
  11. karless thread starter macrumors newbie

    Joined:
    Feb 10, 2013
    Location:
    Athens,Greece
    #11
    What’s your iOS version?
     
  12. sax6575 macrumors newbie

    sax6575

    Joined:
    Dec 13, 2017
    Location:
    Colorado
    #12
    11.2.1
     

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