iPhone X iPhone X wake issue slide button

[karless]

when I unlock my phone by using the side button, a single press does nothing. A second press will cause the screen to come on and then go right back off and re-lock the phone. I’ve tried disabling raise to wake and tap to wake and the problem persists..this can happen once-twice a day,any idea?is it software problem?

 

[TechNismo]

Did you try doing a factory restore on the phone? I personally always use tap or raise to wake, so can't say I have experienced this.

 

[karless]

No I haven’t restore it,but I have read another topic here with this issue.

 

[orev]

It's waiting to see if you are going to double-click to activate Apple Pay. You can disable this in Settings > Wallet & Apple Pay > Double-Click Side Button.

 

[karless]

It's waiting to see if you are going to double-click to activate Apple Pay. You can disable this in Settings > Wallet & Apple Pay > Double-Click Side Button.

I can’t find Wallet and Apple Pay.Where it is?

 

[sax6575]

I can’t find Wallet and Apple Pay.Where it is?

Right under iTunes and App Store in Settings just as orev mentioned...

 

[karless]

Right under iTunes and App Store in Settings just as orev mentioned...

cant find it.

 

[sax6575]

I suppose that may be due to the fact that Apple Pay isn't available in your region.

 

[karless]

I suppose that may be due to the fact that Apple Pay isn't available in your region.

Yes I am from Greece.

 

[sax6575]

You might need to contact Apple then.
I haven't had this issue with my X either. Maybe try a restore and if that doesn't fix it, contact Apple?

 

[karless]

You might need to contact Apple then.
I haven't had this issue with my X either. Maybe try a restore and if that doesn't fix it, contact Apple?

What’s your iOS version?

 

[sax6575]

What’s your iOS version?

11.2.1