iPhone X iPhone X Water Damage help?!?

deuk1219

macrumors regular
Original poster
Nov 8, 2010
106
2
Atlanta, GA
So the iPhone X has IP67 rating, but my iPhone X doesn't seem to live up to that standard -- this morning, some dasani water was accidentally spilled on to my iphone, maybe 1/4 of the bottle, and the earpiece sounds 'muddy' now when playing music or making phone calls. I do have AppleCare+, would this cover it? I heard that depiste the IP67 rating, that water damage is not covered under the warranty.
 

eoblaed

macrumors 68020
Apr 21, 2010
2,404
1,806
I agree with Five_Oh. Give the moisture in the speaker area a chance to dry out. Might take some time.
 
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bmac4

macrumors 601
Feb 14, 2013
4,112
1,290
Atlanta Ga
I will agree with the last two post. Give it time to dry. The speaker will be back to normal, and you have see no effects of the water.
 

deuk1219

macrumors regular
Original poster
Nov 8, 2010
106
2
Atlanta, GA
It's possible there is just a little residual moisture in the earpiece. Give it a little time to dry or try using a microfiber cloth to get the last drops out.
It's been about 6 hours or so and like you suggested, I've tried this and am still having this problem :( I guess I'll wait it out for a little longer.
 

Relentless Power

macrumors Nehalem
Jul 12, 2016
30,368
30,636
So the iPhone X has IP67 rating, but my iPhone X doesn't seem to live up to that standard -- this morning, some dasani water was accidentally spilled on to my iphone, maybe 1/4 of the bottle, and the earpiece sounds 'muddy' now when playing music or making phone calls. I do have AppleCare+, would this cover it? I heard that depiste the IP67 rating, that water damage is not covered under the warranty.
This is Apples iPhone water damage policy.

https://support.apple.com/en-us/HT204104
 
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Relentless Power

macrumors Nehalem
Jul 12, 2016
30,368
30,636
Strange, I have dropped my 7 in a hot tub and no issues. I got it out quick.
No two iPhones are going to share the same when it comes to water damage. Some phones might be completely ruined due to a little water exposure and others might survive based on complete submersion.
 
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Relentless Power

macrumors Nehalem
Jul 12, 2016
30,368
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sooooooo than what's the point of having an IP67 rating than?
You're not understanding. The IP67 water resistance rating is merely an added layer protection, not a guarantee. Because every iPhone is going to be exposed to different elements and situations. For example, There have been numerous threads on the iPhone forum where others have taken their iPhone 7 in the shower and it survived multiple showers, and others who have showered with the iPhone 7 and it failed after one shower. The point is, There will not be typical results for everybody, which is why Apple doesn't guarantee it.
 

Brandonjr36

macrumors 68000
Sep 12, 2016
1,621
528
Joplin
I wouldn’t even use the AppleCare I would pull the sim tray out and if the water indicator isn’t pink I’d take it to Apple and get a new phone for nothen. Tell them the ear piece isn’t working.
 
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XXEL619

macrumors newbie
Jan 1, 2018
3
1
my phone got wet during my honey moon and is totally ruined. My 7 plus was able to take pictures under water no problem. I am so disappointed in the iPhone X.
 
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Plett

macrumors regular
Feb 16, 2016
187
137
You're not understanding. The IP67 water resistance rating is merely an added layer protection, not a guarantee. Because every iPhone is going to be exposed to different elements and situations. For example, There have been numerous threads on the iPhone forum where others have taken their iPhone 7 in the shower and it survived multiple showers, and others who have showered with the iPhone 7 and it failed after one shower. The point is, There will not be typical results for everybody, which is why Apple doesn't guarantee it.
The reason Apple doesn't guarantee the phone as waterproof is because there is no way to prove the conditions a customer subjected their phone to. The IP67 is a standard that is tested and certified allowing Apple to use it in their advertising. If some phones couldn't take a splash and others could it wouldn't have passed the initial testing for certification. Further if their manufacturing techniques were that inconsistent they wouldn't be where they are today.
 

C DM

macrumors Sandy Bridge
Oct 17, 2011
47,528
16,031
my phone got wet during my honey moon and is totally ruined. My 7 plus was able to take pictures under water no problem. I am so disappointed in the iPhone X.
Realistically speaking you could've also had an iPhone 7 Plus that could have been damaged by just getting wet somewhere. Just like there are people using their iPhone X devices to take pictures under water without any problems.
 

macTW

Suspended
Oct 17, 2016
1,405
1,963
my phone got wet during my honey moon and is totally ruined. My 7 plus was able to take pictures under water no problem. I am so disappointed in the iPhone X.
Underwater photos aren’t covered by IP67...
 

C DM

macrumors Sandy Bridge
Oct 17, 2011
47,528
16,031
Underwater photos aren’t covered by IP67...
In that case it seems that the 7 Plus was fine even when used to take underwater photos, while the iPhone X basically broke when it simply got wet (from something like a splash basically).
 

Relentless Power

macrumors Nehalem
Jul 12, 2016
30,368
30,636
The reason Apple doesn't guarantee the phone as waterproof is because there is no way to prove the conditions a customer subjected their phone to. The IP67 is a standard that is tested and certified allowing Apple to use it in their advertising. If some phones couldn't take a splash and others could it wouldn't have passed the initial testing for certification. Further if their manufacturing techniques were that inconsistent they wouldn't be where they are today.
This is a great explanation. And I agree with your logic here. I think you find that most seem to question why water resistance actually exist, and then how it's actually contested by Apple if someone does have water failure, which as you said, Apple doesn't guarantee the phone as waterproof because there is no way to prove the conditions what the customer subjected their iPhone too.
 
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rich1574

macrumors newbie
Apr 20, 2015
11
1
When I had my 7 plus I frequently took it into the sea and swimming pools and the phone was perfect for over a year until I cracked the screen. Having had it replaced by an authorised apple service centre, the first splash (bottle of water spilled) resulted in a dead phone. Bought the new X thinking that surely the waterproofing would have improved. Dropped into a shallow pool and it instantly died. Regardless of Apple's policy about water damage and them saying its splash proof its thoroughly disappointing for that to happen for a premium device that you pay so much for. Why they didn't go the extra mile and get IP68 by enhancing the phone is beyond me...
 
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