iPhone X Iphone X would not take a charge

Discussion in 'iPhone' started by radiologyman, Oct 24, 2018.

  1. radiologyman, Oct 24, 2018
    Last edited: Oct 24, 2018

    radiologyman macrumors 6502a

    Joined:
    Jul 23, 2011
    #1
    My Iphone X would only show 2% charge and does not get any more charge, battery supposedly healthy. Tried several chargers including wireless. I tried hard reset. I suppose there could be water damage from using during rain. Its under standard warranty but would Apple honor if it is indeed moisture issue but phone was never submerged?
     
  2. akash.nu macrumors 604

    akash.nu

    Joined:
    May 26, 2016
    #2
    Water damage is NOT covered under standard warranty.

    But it might not be that and then you’ll either get a new battery or a new phone. Take it to the apple store and let them diagnose.
     
  3. Caspavio macrumors regular

    Caspavio

    Joined:
    Apr 18, 2018
    #3
    iphone x has ip67 rating, so what makes you think that there is water damage from rain?
     
  4. Crichton333 macrumors 6502

    Crichton333

    Joined:
    May 4, 2014
    #4
    Maybe he thinks his model has a defect and because of it moisture got in. Question is will Apple replace it because of the defect or reject it because of "water damage".
     
  5. Newtons Apple macrumors Core

    Newtons Apple

    Joined:
    Mar 12, 2014
    Location:
    Jacksonville, Florida
    #5
    If the water sensors are triggered, it will not be covered under warranty.
     
  6. radiologyman thread starter macrumors 6502a

    Joined:
    Jul 23, 2011
    #6
    I checked water sensor in sim compartment, does not look red. Anything I can try to troubleshoot before going to Apple?
     

Share This Page

5 October 24, 2018