iPhone XR IPhone XR Earpiece Volume Low

Tortugatron

macrumors newbie
Original poster
Oct 14, 2016
18
9
Good evening,

Anyone else having an issue with their iPhone XR having notibly lower earpiece volume? I find myself having to crank the in call volume all the way up to hear properly.

I tried restarting, turning off noise cancellation and I haven’t bothered cleaning the earpiece since it’s brand new (just activated yesterday 11/9/18.

Any suggestions?
 

mritech

macrumors regular
Jul 29, 2015
175
79
Last 4 iPhones I’ve had. I have the volume full blast and never lower it for a call. I think that’s the way they are now
 

Tortugatron

macrumors newbie
Original poster
Oct 14, 2016
18
9
My iPhone X I always had the volume only up to a 6/7 and that was plenty loud. Now I feel like I have to crank it up almost all the way so it’s comfortably audible.

I phoned into support which didn’t help much. Maybe I’ll set an appointment up for a store visit (really don’t enjoy going in with the crowds this time of year).
 

AddisonIII

macrumors regular
May 8, 2013
185
53
My iPhone X I always had the volume only up to a 6/7 and that was plenty loud. Now I feel like I have to crank it up almost all the way so it’s comfortably audible.

I phoned into support which didn’t help much. Maybe I’ll set an appointment up for a store visit (really don’t enjoy going in with the crowds this time of year).
I also have a new XR and find my volume all the way up and some times still have trouble hearing. It doesn’t help I have poor hearing, but had no problem when I had my old Samsung. Sure hope this is a fixable issue.
 

Tortugatron

macrumors newbie
Original poster
Oct 14, 2016
18
9
I’m talking about the earpiece speaker. I’ve had no issue with the loudspeakers (upper or lower).
 

AddisonIII

macrumors regular
May 8, 2013
185
53
My XR speakers do not sound as loud as my 8 did when using the external speakers.
My earpiece is my problem too....as someone also asked about being sure all plastic was removed before using, Yes everything was removed. It seems more and more this is the way this phone was designed . Oh well maybe if enough people have this problem they will try a fix using software .
 

Squirreljam

macrumors member
Sep 19, 2014
33
34
One thing I’ve noticed on the xr coming from a 6 is that the earpiece speaker seems smaller or maybe more sensitive to where it is against your ear. If I move it even a little bit off the “sweet spot” the sound of a call really drops off quickly. (And no I’m not trying to start a ‘you’re holding it wrong’ thread)
 

redfirebird08

macrumors 6502
Feb 15, 2007
404
133
Thankfully I don't use the actual phone function very often these days. You would think that is the main purpose of the device, yet it seems the quality of the earpiece is pretty questionable.
 

Tortugatron

macrumors newbie
Original poster
Oct 14, 2016
18
9
After rebooting several times, it seems to have a (at least for the moment) resolved itself.

The earpiece volume, call quality and reception should be chief concerns when dealing with any new device. Especially when they are this expensive.