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iPhone XR IPhone XR Earpiece Volume Low

T

Tortugatron

macrumors newbie
Original poster
Oct 14, 2016
18
9
Good evening,

Anyone else having an issue with their iPhone XR having notibly lower earpiece volume? I find myself having to crank the in call volume all the way up to hear properly.

I tried restarting, turning off noise cancellation and I haven’t bothered cleaning the earpiece since it’s brand new (just activated yesterday 11/9/18.

Any suggestions?
 
Last 4 iPhones I’ve had. I have the volume full blast and never lower it for a call. I think that’s the way they are now
 
My iPhone X I always had the volume only up to a 6/7 and that was plenty loud. Now I feel like I have to crank it up almost all the way so it’s comfortably audible.

I phoned into support which didn’t help much. Maybe I’ll set an appointment up for a store visit (really don’t enjoy going in with the crowds this time of year).
 
Tortugatron said:
My iPhone X I always had the volume only up to a 6/7 and that was plenty loud. Now I feel like I have to crank it up almost all the way so it’s comfortably audible.

I phoned into support which didn’t help much. Maybe I’ll set an appointment up for a store visit (really don’t enjoy going in with the crowds this time of year).
Click to expand...
I also have a new XR and find my volume all the way up and some times still have trouble hearing. It doesn’t help I have poor hearing, but had no problem when I had my old Samsung. Sure hope this is a fixable issue.
 
I’m talking about the earpiece speaker. I’ve had no issue with the loudspeakers (upper or lower).
 
Reno Raines said:
My XR speakers do not sound as loud as my 8 did when using the external speakers.
Click to expand...
My earpiece is my problem too....as someone also asked about being sure all plastic was removed before using, Yes everything was removed. It seems more and more this is the way this phone was designed . Oh well maybe if enough people have this problem they will try a fix using software .
 
One thing I’ve noticed on the xr coming from a 6 is that the earpiece speaker seems smaller or maybe more sensitive to where it is against your ear. If I move it even a little bit off the “sweet spot” the sound of a call really drops off quickly. (And no I’m not trying to start a ‘you’re holding it wrong’ thread)
 
Thankfully I don't use the actual phone function very often these days. You would think that is the main purpose of the device, yet it seems the quality of the earpiece is pretty questionable.
 
After rebooting several times, it seems to have a (at least for the moment) resolved itself.

The earpiece volume, call quality and reception should be chief concerns when dealing with any new device. Especially when they are this expensive.
 
Chances are that the plastic screen protector is upside down. There is a cutout in the protector for the earpiece speaker.
 
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