iPhone XR iPhone Xr Screen Issues

Discussion in 'iPhone' started by mujtaba.mir, Dec 1, 2018.

  1. mujtaba.mir macrumors 6502a

    mujtaba.mir

    Joined:
    Oct 16, 2014
    #1
    So been using the Xr for 2 weeks now, weirdly at times the screen doesn’t respond so need to press the home buttom again to lock it and then it unlocks again. Anyone seen this?
    --- Post Merged, Dec 1, 2018 ---
    Also, there was an occasion where the phone required a hard rest to come back to normal. Seen a few of posts on subreddit iPhoneXr too.
     
  2. OTACORB macrumors 68000

    OTACORB

    Joined:
    Jun 21, 2009
    Location:
    Central, Louisiana
    #2
    Never had the issue, you may want to take it in or contact support.
     
  3. AppleHaterLover macrumors 68000

    Joined:
    Jun 15, 2018
    #3
    We should have a sticky for “my brand new iPhone isn’t working”.

    1 - Exchange it at the Apple Store

    “There’s no apple store near me”

    2- Send it in

    “but I won’t have it for 2 days”

    3- Too bad but humanity lived 100,000 years without phones. Plus Apple might send you a new one before you even send yours in if you have Apple Care.
     
  4. Gudi macrumors 68030

    Gudi

    Joined:
    May 3, 2013
    Location:
    Berlin, Berlin
    #4
    You mean the Side button former Power/Sleep button? The Home button functionality is a swipe up from the bottom.
     
  5. mujtaba.mir thread starter macrumors 6502a

    mujtaba.mir

    Joined:
    Oct 16, 2014
    #5
    Correct. The side button. My bad.
     
  6. Gudi macrumors 68030

    Gudi

    Joined:
    May 3, 2013
    Location:
    Berlin, Berlin
    #6
    Since the side button suspends all apps, there’s no wonder any misbehaving app is shut down too. Try to identify the problematic app specifically and delete it.
     
  7. mujtaba.mir thread starter macrumors 6502a

    mujtaba.mir

    Joined:
    Oct 16, 2014
    #7
    So my understanding from your comment is that - an application which is running when the phone is locked, basically acts up when I try to unlock the phone and when I press the side button (which suspends the apps) - it suspends this app as well and next time I try to unlock, it works smoothly.

    1. So this is a software issue, precisely an issue with an application?
    2. How do I figure out which app this is? Tough one, but any tips?
     
  8. robrpb macrumors newbie

    Joined:
    Nov 21, 2018
    #8
    I have had a problem a couple times when trying to answer a call where I would swipe the phone and nothing happened.
     
  9. OTACORB macrumors 68000

    OTACORB

    Joined:
    Jun 21, 2009
    Location:
    Central, Louisiana
    #9
    I have periodically experience that on iPhone 8+ so I don't think that is inherently related specifically to Xr.
     
  10. mujtaba.mir thread starter macrumors 6502a

    mujtaba.mir

    Joined:
    Oct 16, 2014
    #10
    Has happened to me as well on my previous iPhoneX so definitely not an iPhone Xr issue.
    I am still trying to narrow down my issue. No luck though.
     

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9 December 1, 2018