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mishuonline

macrumors newbie
Original poster
Hello,

When trying to update iPhone XS 64 Gb using latest iTunes from iOS 12.2 to iOS 12.3 , the update process stucked around 50% with unknown error (14 ).

Unfortunately the iTunes backup taken before the update has smaller size than expected so I need to recover all the data’s from the iPhone.

Do you have any suggestion from recovering all the data’s from the iPhone and to restore iPhone to a working state? I have to mention that I already tried using 12.2 ipsw but the same error appears

Thank you.
 
Hello,

When trying to update iPhone XS 64 Gb using latest iTunes from iOS 12.2 to iOS 12.3 , the update process stucked around 50% with unknown error (14 ).

Unfortunately the iTunes backup taken before the update has smaller size than expected so I need to recover all the data’s from the iPhone.

Do you have any suggestion from recovering all the data’s from the iPhone and to restore iPhone to a working state? I have to mention that I already tried using 12.2 ipsw but the same error appears

Thank you.

I had the same error. I kept trying to update via iTunes and eventually it updated.
 
I tried several times with 12.2 with no luck ... iPhone still has all the data’s inside ( I hope ) but I’m unable to start it.
 
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