iPhone XS iPhone X’s charging issue

[justluvme]

my iPhone XS on 12.1 still has a charging issue it always works when plugged in however sometimes when I plug it overnight it will only charge for a few minutes then stop charging. It is very unpredictable. should I switch phones because I still have the return period or should I just get a XR or the old X

 

[akash.nu]

Yes if you’re not happy then return it.

 

[justluvme]

Yes if you’re not happy then return it.

Is it normal though or am I doing someone wrong when charging ? Do people still have this issue or is it a hardware one?

 

[JBGoode]

Is it normal though or am I doing someone wrong when charging ? Do people still have this issue or is it a hardware one?

The charging problem was software related and was supposedly fixed in an update (I believe). I can’t imagine what you could be doing wrong. Your only job is to plug it in.

 

[akash.nu]

If it’s towards the top end of charging then it might trickle charge and if it’s nothing like that then you should get it replaced. Especially given it’s within the return period.

 

[justluvme]

It usually works just two nights I left it plugged in checked to see if it was charging and then when I woke up I check and it hasn’t charged at all. I checked the battery app and it says it charged for like ten minutes then stopped which makes no sense because it was plugged in
[doublepost=1544800248][/doublepost]Does anyone else experience this

 

[akash.nu]

It usually works just two nights I left it plugged in checked to see if it was charging and then when I woke up I check and it hasn’t charged at all. I checked the battery app and it says it charged for like ten minutes then stopped which makes no sense because it was plugged in
[doublepost=1544800248][/doublepost]Does anyone else experience this

Is the Cable and charging brick fine?! Tried with any other device? Possible lint inside the port?!

I ruled out lint earlier because it’s a new device so couldn’t have gathered as much lint to stop charging but you never know. No harm in checking.

 

[alphaod]

If you're having problems like this with a new device, I imagine it should be easy to get it exchanged for another one.