iPhone XS iPhone XS - iPhone Storage Full (System growing at 35 GB and up)

nutmac

macrumors 601
Original poster
Mar 30, 2004
4,552
2,737
iPhone XS is replacing iPhone 7 Plus, which used about 45 GB out of 128 GB. The migration was uneventful and everything seemed normal.

Then I get "iPhone Storage Full" error. So I poke at Settings | General | iPhone Storage, and lo and behold, System at the bottom is taking more than 35 GB of storage.

After Googling, I proceed to restore from backup, which brings it back down about 1 GB of System storage. Several hours later, it's back to 35 GB.

What the heck is going on? At this point, I feel like making a Genius appointment. If they cannot fix it, I think I will demand a free upgrade to 256 GB.
 

Dmal99

macrumors 6502
Sep 29, 2012
492
168
They won’t upgrade you tell just tell you to restore your phone and set it up as a new phonE. Probably a good idea anyway I try to do it whenever I can with the new phone you never know what was in the background of your old cluttered phone
 

Newtons Apple

Suspended
Mar 12, 2014
22,759
15,219
Jacksonville, Florida
iPhone XS is replacing iPhone 7 Plus, which used about 45 GB out of 128 GB. The migration was uneventful and everything seemed normal.

Then I get "iPhone Storage Full" error. So I poke at Settings | General | iPhone Storage, and lo and behold, System at the bottom is taking more than 35 GB of storage.

After Googling, I proceed to restore from backup, which brings it back down about 1 GB of System storage. Several hours later, it's back to 35 GB.

What the heck is going on? At this point, I feel like making a Genius appointment. If they cannot fix it, I think I will demand a free upgrade to 256 GB.
Demanding will get you nothing.
 

xraydoc

macrumors demi-god
Oct 9, 2005
7,698
1,860
192.168.1.1
iPhone XS is replacing iPhone 7 Plus, which used about 45 GB out of 128 GB. The migration was uneventful and everything seemed normal.

Then I get "iPhone Storage Full" error. So I poke at Settings | General | iPhone Storage, and lo and behold, System at the bottom is taking more than 35 GB of storage.

After Googling, I proceed to restore from backup, which brings it back down about 1 GB of System storage. Several hours later, it's back to 35 GB.

What the heck is going on? At this point, I feel like making a Genius appointment. If they cannot fix it, I think I will demand a free upgrade to 256 GB.
Possibly corrupted backup...
Try backing up your old phone again (if you haven't wiped it clean yet) and redoing the new one.
Otherwise, set up the new one from scratch (no backup restore).
 

OVERTASK

macrumors 6502
Sep 17, 2013
377
173
∞o
iPhone XS is replacing iPhone 7 Plus, which used about 45 GB out of 128 GB. The migration was uneventful and everything seemed normal.

Then I get "iPhone Storage Full" error. So I poke at Settings | General | iPhone Storage, and lo and behold, System at the bottom is taking more than 35 GB of storage.

After Googling, I proceed to restore from backup, which brings it back down about 1 GB of System storage. Several hours later, it's back to 35 GB.

What the heck is going on? At this point, I feel like making a Genius appointment. If they cannot fix it, I think I will demand a free upgrade to 256 GB.
Try to back-up the XS via iTunes, it sometimes can minimise bloated system files.
 
  • Like
Reactions: BigMcGuire

parseckadet

macrumors 65816
Dec 13, 2010
1,142
661
Denver, CO
I’m getting the same thing as well. I replaced a 64GB 6S with a 65GB XS. I had 15+GB free on my 6S, but started getting storage full messages on the XS this morning. And I set everything up using iTunes backup. Not sure what’s going on. I turned off analytics and that seems to help some, but system is still taking up 16.59GB.
 

parseckadet

macrumors 65816
Dec 13, 2010
1,142
661
Denver, CO
Well 4 hours later and the system size has pretty much doubled and I’m running out of space again. System is now 34.57GB.
 

treyhunnid

macrumors regular
Sep 13, 2018
114
75
It’ll go away when restore completes. It’s just settled data. My xs and Xs max did this. Went away today
 

OVERTASK

macrumors 6502
Sep 17, 2013
377
173
∞o
System 9gb on XS Max and 16 on 7+, didn't set up as new. Though I've been running iOS12 since PB2
[doublepost=1537665712][/doublepost]
It’ll go away when restore completes. It’s just settled data. My xs and Xs max did this. Went away today
Yea, now I feel total inept for not actually having thought of that because it is so obvious :(
 

royinla14

macrumors 6502
Oct 12, 2011
447
69
I currently show over 60gb of system storage! Wth...I really want to avoid setting as new phone. Any suggestions?
 

calisurfboy

macrumors regular
Feb 26, 2008
179
139
Same here. System storage is at 57.67gb in size right now. I had 23gb free so I have no clue what is messed up.
 

okmegan

macrumors newbie
Apr 15, 2019
1
0
I am having the same issue 51 GB of system storage. It says my restore is complete though, it's been 48 hours system I implemented that backup and it says it's restored but could not restore my photos. System is still taking up 51GB and growing. None of my apps are working, they keep crashing no matter how much I reboot my system. The apple support team seems to have no idea what to do, waiting for them to call me back for 2 hours now while they try to figure it out. Afraid I might lose everything because my old iPhone backup has been disconnected from my apple ID.

Please let me know if any of you find a solution.
[doublepost=1555348841][/doublepost]
Might be an iOS 12 bug. Not hardware.
So how does one fix that? We just screwed?
 

nutmac

macrumors 601
Original poster
Mar 30, 2004
4,552
2,737
I am having the same issue 51 GB of system storage. It says my restore is complete though, it's been 48 hours system I implemented that backup and it says it's restored but could not restore my photos.

...

So how does one fix that? We just screwed?
Setting up your phone as as new, not restoring from backup, was the only solution that worked consistently for me.

This is regrettably very painful (reinstalling and configuring apps one by one). Any apps that do not sync to the cloud will lose data. For instance, if you do not use Message in the iCloud, you will likely lose all your iMessage and SMS.
 

Lekro

macrumors 6502
Mar 23, 2019
452
229
Budapest, Hungary
Have you tried restoring from iCloud backup instead of iTunes backup? iCloud backup has less data, normally the data that can be redownloaded will be redownloaded instead of restored from the backup, making it cleaner than the iTunes backup which has everything in it.
 
Register on MacRumors! This sidebar will go away, and you'll see fewer ads.