iPhone XS Max Iphone Xs Max black screen on wake up

Discussion in 'iPhone' started by Kaizoku1992, Apr 23, 2019.

  1. Kaizoku1992 macrumors newbie

    Joined:
    Apr 23, 2019
    #1
    #90
    I have a problem on my new iPhone XS Max that I bought three weeks ago. When I wake up my phone with slide button, or “tap to wake” or “rase to wake” features, some times my phone doesn’t open and screen remains black but my phone is on, I can open apps and I’m listening sounds (but screen is black). To open my screen when this happening, I need to press slide button (then I’m hearing sound that phone closed) and press it again (display wake up). Then screen opens and image are showing on screen. Hard reset its not necessary because with 2 press on slide button it open. What’s the problem? This happening about 1-3 times a day. I send it to apple and they didnt find any hardware problem. Is this a bug that may fixed in ios 12.3? Anyone has the same issue?
     
  2. StumpyBloke Suspended

    StumpyBloke

    Joined:
    Apr 21, 2012
    Location:
    England
  3. Kaizoku1992 thread starter macrumors newbie

    Joined:
    Apr 23, 2019
    #3
    ios 12.2. I tried and ios 12.3 beta 2 but still the same issue
     
  4. I7guy macrumors Core

    I7guy

    Joined:
    Nov 30, 2013
    Location:
    Gotta be in it to win it
    #4
    Did you try a dfu restore without restoring from a backup and see if that helps?
     

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3 April 23, 2019