iPhone XS Max iPhone XS Max Display Issue!!

Discussion in 'iPhone' started by DrinkingSubset6, Sep 26, 2018.


Is there anyway to calibrate the display to get rid of the issue/

This poll will close on Sep 26, 2020 at 11:25 PM.
  1. Display Issue

  2. No Display Issue

  1. DrinkingSubset6 macrumors newbie


    Sep 26, 2018
    I’m having a weird issue with the display where every time you tilt the display at certain angles, the white balance changes and leaves a makeshift type of the appearance on the other side of the display depending on the angle you tilted towards. YES I’ve turned off night shift, yes I’ve rebooted the phone multiple times and I’ve restored the device to iOS 12.0 twice and still the issue keeps occurring. It’s really weird end upsetting that Apple can’t get these displays calibrated right‬. Please and thank you I just want everyone to be well aware of this issue so that Apple can fix it.
  2. dof250 macrumors regular

    Jun 3, 2014
    This is because of the oled display. It wil have this slight color shift, just look at it from the front ;)
  3. DrinkingSubset6 thread starter macrumors newbie


    Sep 26, 2018
    I know it’s really irritating because I can’t see the true color of anything that’s directly on the screen looking straight at the screen
  4. PeteS1963 macrumors 6502

    Sep 19, 2014
    Isn’t it just what all OLED displays suffer from? I thought that they all have this issue.
  5. ashenfang macrumors regular

    Oct 1, 2012
    ALL OLED screens experience some form of color shift when viewing at off angles. What the angle is and the degree of shift varies from phone to phone. But yes, it is normal. There was a huge "screen-gate" topic about this when the X came out last year. iPhone users have been used to LCD's and had not experienced an OLED before. I admit, I thought something was wrong too when I first received my X last year and it drove me bonkers for a few days but eventually your eyes adjust. I don't even notice it anymore.
  6. GrumpyMom macrumors 604


    Sep 11, 2014
    Yikes! No they aren’t all that bad. Mine doesn’t have off axis color shifting to that degree nor does my husband’s. Yes, OLEDs do have some degree of off axis color shift. The LG made Pixel 2 XLs were infamous for this last fall. But some are worse than others.

    If I were you I’d take that one back. That’s pretty extreme. At least in the video. There’s a chance it looks better in person or worse. So only you know what you can live with.

    Oh and turn True Tone off in your display settings and see if you still have that gradient and the heavy pink shading I am seeing in your video.

    I have True Tone on and most of the time my display still looks white. A warm white. If I am in dim light then I will sometimes get a pinkish warm display but not as strong as I see in your video.
  7. got156 macrumors newbie


    Sep 27, 2018
    I have been exchanging 3 devices already with different issue

    First one has dust underneath screen but no issue with color shifting

    Second one has issue with grey uniformity

    Third has same issue like yours but worse also more yellow tint at the half of top screen

  8. JPack macrumors 68040


    Mar 27, 2017
    There's a reason why iPad Pro continues to use LCD.

    OLED suffers from color shifts, more so than LCD. But the contrast is significantly better than LCD.

    LCD suffers less from color shifts, but contrast is obviously not as great.
  9. Newtons Apple macrumors Core

    Newtons Apple

    Mar 12, 2014
    Jacksonville, Florida
  10. Relentless Power macrumors Penryn

    Relentless Power

    Jul 12, 2016
    Or, It’s well known Apple has not been able to align the necessary OLED suppliers for years for the iPad, especially given the larger panels. Also, when they contracted Samsung, which is why the iPhone X launched in November of last year, as they were the _only_ manufacturer that could meet Apples demands at the time.
  11. Marshall73 macrumors 65816


    Apr 20, 2015
    The colour shift on my max isn’t as pronounced as it was on my X. Not that it was ever an issue on my X.
  12. JPack macrumors 68040


    Mar 27, 2017
    I've not come across any news about Samsung OLED capacity problems. If you look at news from earlier this year, their A3 line (for Apple) was reportedly underutilized, their A4 line expansion was delayed by 6 months. Samsung put on pause completely building their A5 line due to low demand.

    I agree Samsung was the sole supplier for OLED, but there's no indication Samsung would any problems supplying Apple with more OLED panels.
  13. Relentless Power macrumors Penryn

    Relentless Power

    Jul 12, 2016
    If that’s your argument, then why are they are adding LG as a second supplier then? LG just passed Apples stringent quality test(s) and allegedly has been named a second supplier.


    As far as OLED iPad displays, there’s also no indication that Apple had any other suppliers even remotely aligned to meet those needs for larger display sizes as well.
  14. JPack macrumors 68040


    Mar 27, 2017
    Multi-sourcing always makes sense to increase bargaining power and reduce costs.

    Did TSMC have capacity problems manufacturing Qualcomm modems? Why did Apple choose Intel this round?

    Apple introduced the 5W USB adapter more than a decade ago. Yet, a number of companies continue to manufacture it for Apple: Flextronics, Lite-On, Artesyn, etc. Do you think none of those companies have enough capacity to be a sole-supplier for Apple?

    There's no indication at all Samsung ran into yield or capacity problems and couldn't supply enough OLED.
  15. Relentless Power macrumors Penryn

    Relentless Power

    Jul 12, 2016
    Honest question, has there ever been a ‘supply and demand’ constraint for 5W USB adapters, compared to an OLED display supplying the most popular phone in the world that produces over 600,000 units on a daily basis? Currently, Apple has one supplier for OLED, until LG can step in. I’m not seeing the relation here at all.
  16. JPack macrumors 68040


    Mar 27, 2017
    I think you underestimate the production capacity of Samsung as an OLED supplier. In 2017, Samsung as "one" supplier had enough capacity to supply over 1 billion iPhone X sized OLED panels for Apple.

    Samsung's A5 fab costs over $20 billion. I'd be surprised if a Flextronics fab costs 1/20 of that.


    LG doesn't even register as a blip on this chart from IHS. If you think LG is there to help Apple with any perceived supply issues, you would be mistaken.

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16 September 26, 2018