iPhone XS Max iPhone Xs Max Display

Discussion in 'iPhone' started by Seth Matthews, Oct 2, 2018.

  1. Seth Matthews macrumors 6502

    Seth Matthews

    Joined:
    Jun 1, 2015
    Location:
    The Ether
    #1
    Hello. As many others on the forum, my Max has been issue free. I did notice something that has happend twice in the last couple of days, and I am wondering if anyone else has had it happen.

    iPhone is sitting on desk. I tap the screen to wake and nothing happens. Pick it up and tap many times...nothing. have to use sleep/wake button. After that, everything is good.

    Anyone else?
     
  2. now i see it macrumors 68040

    Joined:
    Jan 2, 2002
  3. BeeGood macrumors 68000

    BeeGood

    Joined:
    Sep 15, 2013
    Location:
    Lot 23E. Somewhere in Georgia.
    #3
    Is it plugged in when this happens?

    If so, it’s related to the charging issue. It appears that might get corrected in the next iOS update.
     
  4. Newtons Apple macrumors Core

    Newtons Apple

    Joined:
    Mar 12, 2014
    Location:
    Jacksonville, Florida
    #4
    My MAX lock screen comes on, with a tap, no matter if plugged in or not.
     
  5. Seth Matthews thread starter macrumors 6502

    Seth Matthews

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    The Ether
    #5
    No, it wasn't plugged in or on a wireless charger. May just be a fluke.
     
  6. bruinsrme macrumors 603

    bruinsrme

    Joined:
    Oct 26, 2008
    #6
    I seem to have a lot of typis. I thing theirs sumting worng wit my keybored
     
  7. Macalway macrumors 68030

    Joined:
    Aug 7, 2013
    #7
    Bad, but you have time to really evaluate it, as it would go beyond a 14 days limitation if it really is a hardware issue.
     
  8. Jordan921 macrumors 601

    Jordan921

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    Bay Area
  9. martin2list macrumors member

    martin2list

    Joined:
    Jul 19, 2014
    Location:
    Dresden
    #9
    Hey @Seth Matthews,
    did you resolve the issue in any way? Or did you bring it to an Apple Store?

    I've got my XS for 3 weeks now and face the same issue about 2-3 times a day.
    Sometimes when I pick it up or when I tap to wake it, the display stays dark.

    I noticed, that the iPhone is awake actually, because I can e.g. turn on flashlight if I press at the right spot, even though the display is off.

    Drives me mad, because I can't reproduce it.
     
  10. Seth Matthews thread starter macrumors 6502

    Seth Matthews

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    The Ether
    #10
    Since I upgraded to the beta, I have not experienced this issue again. So, I believe it to be a software issue.
     
  11. martin2list macrumors member

    martin2list

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    Jul 19, 2014
    Location:
    Dresden
    #11
    iOS 12.1?
     
  12. decypher44 macrumors 6502

    decypher44

    Joined:
    Feb 24, 2007
    Location:
    Orange County, CA
    #12
    Yep. Quite a few times.
     
  13. Seth Matthews thread starter macrumors 6502

    Seth Matthews

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    The Ether
    #13
    Yes. I am on 12.1 Beta 4
     
  14. martin2list macrumors member

    martin2list

    Joined:
    Jul 19, 2014
    Location:
    Dresden
    #14
    I installed 12.1 now, but sadly it already happened again.
    I'll visit the Apple Store tomorrow..
     
  15. Banglazed macrumors demi-god

    Banglazed

    Joined:
    Apr 17, 2017
    Location:
    Cupertino, CA
    #15
    Have you tried to toggle off and toggle it back on to see if it wasn't a glitch? Slight or hard press on the screen?
     
  16. martin2list macrumors member

    martin2list

    Joined:
    Jul 19, 2014
    Location:
    Dresden
    #16
    What exactly do you mean?

    I know it's "on" because I can toggle flashlight and camera (and feel the haptic feedback). The display just stays black. Raise to wake and tap to wake won't turn it on. When I double press the sleep/wake button it turns back on normally, as if nothing happened.
     
  17. Seth Matthews thread starter macrumors 6502

    Seth Matthews

    Joined:
    Jun 1, 2015
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    The Ether
    #17
    That's a good call. I hope I haven't just been lucky and it starts happening again.
     
  18. martin2list macrumors member

    martin2list

    Joined:
    Jul 19, 2014
    Location:
    Dresden
    #18
    So I went to the Genius Bar yesterday, and they swapped it.

    I couldn't reproduce it, but had it on video taken by a colleague. They believed me and wanted to change the display at first, but apparently (at least in Germany) they couldn't order any display parts yet, so they gave me a new one.

    Sadly my new one (which wasn't refurbished, because they don't have these either) made popping sound when I 3D-touch on the lower display parts and I brought it back today aswell.. now they want to re-glue the display on it. Let's hope that's it. At least the bug didn't come back yet.
     

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17 October 2, 2018