Become a MacRumors Supporter for $50/year with no ads, ability to filter front page stories, and private forums.

arcturuz

macrumors regular
Original poster
Sometimes my iPhone XS Max will display the apple logo with black background for a few seconds before going to the home screen when waking up.

Tried hard reboot but this will still occur occasionally.

Anyone knows what's the possible cause for this issue?

Thanks.
 
Sometimes my iPhone XS Max will display the apple logo with black background for a few seconds before going to the home screen when waking up.

Tried hard reboot but this will still occur occasionally.

Anyone knows what's the possible cause for this issue?

Thanks.
Maybe it’s soft rebooting due to some crash
 
hmm okay, do you know why the springboard will crash?

is it a hardware issue with my phone or should i go for an exchange?

If you can easily replicate it, definitely exchange it. They may attempt to restore before exchange however. So you may attempt a restore first yourself.
 
Register on MacRumors! This sidebar will go away, and you'll see fewer ads.