About three months ago bought two XS Max phones at the same time. One for me and one for wife. Mine constantly drops calls. Incoming calls last about two seconds and the person calling me gets a 'network error', and drops. This happens in multiple locations. My wife's phone has zero problems. Calling Verizon tech support told me to go to "Network Reset." This temporarily fixes this. This happens as often as five times a day. Multiple calls to Apple and Verizon support. No help. Have run full diagnostics at an Apple store. Phone seems fine. Apple suggested I have SIM card replaced. No help. Did a full backup and completely erased phone and reset everything from the backup. No help. Just yesterday I talked with Verizon. Fast followup. Very nice woman, Linda. I asked for a replacement phone and told me that my problem was widespread and there is a "software issue" and that Verizon was "diligently" trying to "very soon" to solve the issue. She went on to state that Verizon had replaced "several" phones for customers and the same issue (dropping calls) continued to plague customers. That replacing my phone would not solve the problem. She suggested that I use my Apple watch for calls. This is a lame answer. I am at my wits end. I am losing business. Clients tell me they cannot reach me because they get some message that my phone is not working. Any ideas?