iPhone XS Max iPhone XS Max Dual Sim - Personal Hotspot Problem

[ellardchua]

I got an iPhone XS Max from HK that has dual physical SIM slots

Currently, I’m in Vancouver, and I’m using the second sim tray for my local number.

On my iPhone 8 Plus, my personal hotspot works fine, but on the iPhone XS Max, it doesn’t work. There’s an option so technically it should work, but it just wouldn’t.

My primary number is an Asian number, and my secondary sim is my Canadian number. Currently, my default line for calls and messages, as well as data is my Canadian number. Everything works fine, just not the personal hotspot.

Tried calling Fido, they said it should work, reset network settings, still doesn’t work. Tried it again on my iPhone 8, works again

 

[TheRealAlex]

I got an iPhone XS Max from HK that has dual physical SIM slots

Currently, I’m in Vancouver, and I’m using the second sim tray for my local number.

On my iPhone 8 Plus, my personal hotspot works fine, but on the iPhone XS Max, it doesn’t work. There’s an option so technically it should work, but it just wouldn’t.

My primary number is an Asian number, and my secondary sim is my Canadian number. Currently, my default line for calls and messages, as well as data is my Canadian number. Everything works fine, just not the personal hotspot.

Tried calling Fido, they said it should work, reset network settings, still doesn’t work. Tried it again on my iPhone 8, works again

Try hitting ##25327# and dial

 

[ellardchua]

Try hitting ##25327# and dial

Doesn’t work
[doublepost=1538591744][/doublepost]Tried switching the SIMs, the one on top moved to the bottom, and vice versa, now it works!

 

[Sparkymoto]

Where did you get your physical sim max? I’m in Vancouver and am looking for one.

 

[ellardchua]

Where did you get your physical sim max? I’m in Vancouver and am looking for one.

My friend sent me one

 

[Jordan921]

My friend sent me one

From Hong Kong?

 

[kazazero]

I had same issue with my iPhone XS Max which bought from HK.
Once you with the SIM from back to front then it works.
Some of my friends didn't have this issue.

Have you try to back to Apple store for checking.?
It's not convienience to switch SIM card when you travel.. It lose the dual SIM function....