iPhone XS Max iPhone XS Max Dual Sim - Personal Hotspot Problem

Discussion in 'iPhone' started by ellardchua, Oct 3, 2018.

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  1. ellardchua, Oct 3, 2018

    ellardchua macrumors newbie

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    Aug 3, 2010
    #1
    I got an iPhone XS Max from HK that has dual physical SIM slots

    Currently, I’m in Vancouver, and I’m using the second sim tray for my local number.

    On my iPhone 8 Plus, my personal hotspot works fine, but on the iPhone XS Max, it doesn’t work. There’s an option so technically it should work, but it just wouldn’t.

    My primary number is an Asian number, and my secondary sim is my Canadian number. Currently, my default line for calls and messages, as well as data is my Canadian number. Everything works fine, just not the personal hotspot.

    Tried calling Fido, they said it should work, reset network settings, still doesn’t work. Tried it again on my iPhone 8, works again
     

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  2. TheRealAlex, Oct 3, 2018

    TheRealAlex macrumors 68000

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    #2
    Try hitting ##25327# and dial
     
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  3. ellardchua, Oct 3, 2018

    ellardchua thread starter macrumors newbie

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    #3
    Doesn’t work :(
    --- Post Merged, Oct 3, 2018 ---
    Tried switching the SIMs, the one on top moved to the bottom, and vice versa, now it works!
     
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  4. Sparkymoto, Oct 3, 2018

    Sparkymoto macrumors regular

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    #4
    Where did you get your physical sim max? I’m in Vancouver and am looking for one.
     
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  5. ellardchua, Oct 3, 2018

    ellardchua thread starter macrumors newbie

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    My friend sent me one
     
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  6. Jordan921, Oct 3, 2018

    Jordan921 macrumors 601

    Jordan921

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    From Hong Kong?
     
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  7. kazazero, Nov 7, 2018

    kazazero macrumors newbie

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    #7
    I had same issue with my iPhone XS Max which bought from HK.
    Once you with the SIM from back to front then it works.
    Some of my friends didn't have this issue.

    Have you try to back to Apple store for checking.?
    It's not convienience to switch SIM card when you travel.. It lose the dual SIM function....
     
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6 October 3, 2018