iPhone XS Max iPhone XS Max Dual Sim - Personal Hotspot Problem

Discussion in 'iPhone' started by ellardchua, Oct 3, 2018.

  1. ellardchua macrumors newbie

    Joined:
    Aug 3, 2010
    #1
    I got an iPhone XS Max from HK that has dual physical SIM slots

    Currently, I’m in Vancouver, and I’m using the second sim tray for my local number.

    On my iPhone 8 Plus, my personal hotspot works fine, but on the iPhone XS Max, it doesn’t work. There’s an option so technically it should work, but it just wouldn’t.

    My primary number is an Asian number, and my secondary sim is my Canadian number. Currently, my default line for calls and messages, as well as data is my Canadian number. Everything works fine, just not the personal hotspot.

    Tried calling Fido, they said it should work, reset network settings, still doesn’t work. Tried it again on my iPhone 8, works again
     

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  2. TheRealAlex macrumors 68000

    Joined:
    Sep 2, 2015
    #2
    Try hitting ##25327# and dial
     
  3. ellardchua thread starter macrumors newbie

    Joined:
    Aug 3, 2010
    #3
    Doesn’t work :(
    --- Post Merged, Oct 3, 2018 ---
    Tried switching the SIMs, the one on top moved to the bottom, and vice versa, now it works!
     
  4. Sparkymoto macrumors regular

    Joined:
    Sep 26, 2014
    #4
    Where did you get your physical sim max? I’m in Vancouver and am looking for one.
     
  5. ellardchua thread starter macrumors newbie

    Joined:
    Aug 3, 2010
    #5
    My friend sent me one
     
  6. Jordan921 macrumors 601

    Jordan921

    Joined:
    Jul 7, 2010
    Location:
    Bay Area
    #6
    From Hong Kong?
     
  7. kazazero macrumors newbie

    Joined:
    Nov 7, 2018
    #7
    I had same issue with my iPhone XS Max which bought from HK.
    Once you with the SIM from back to front then it works.
    Some of my friends didn't have this issue.

    Have you try to back to Apple store for checking.?
    It's not convienience to switch SIM card when you travel.. It lose the dual SIM function....
     

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6 October 3, 2018