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Alexrat1996

macrumors 601
Original poster
Mar 29, 2015
4,353
764
Lehigh valley PA
I had my iPhone I swap cases to the x doria defense shield.

I was using before the spigen clear case.

I was cleaning the back of iPhone I saw two scratches one is deep and the other one won’t come out.

The only thing I did was swapped case through the week and when I was installing the back hit the hard shell case.

When I upgrade next year will the iPhone upgrade team cause a program ?

Is this a deep scratch or light one or a crack on the back it won’t come off with my microfiber cloth and I don’t want to deal with an apple store for this small thing ?
 

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Your more than likely going to find dust under the camera lense anyways and have it swapped out. So the scratch isn’t going to be there when you upgrade anyways.
 
Might have a problem as my friend had similar marks on his phone and they wouldn’t allow him to hand it back in for the upgrade, had to pay to repair. Zero cracks.
 
Might have a problem as my friend had similar marks on his phone and they wouldn’t allow him to hand it back in for the upgrade, had to pay to repair. Zero cracks.

It’s resolved and I have it in a case I think it’s Normal wear and tear I’m no expert.
[doublepost=1540742537][/doublepost]
Your more than likely going to find dust under the camera lense anyways and have it swapped out. So the scratch isn’t going to be there when you upgrade anyways.
Thank you I put in a case and it’s resolved.
[doublepost=1540742756][/doublepost]Issue is resolved already no more answers needed.
 
Your more than likely going to find dust under the camera lense anyways and have it swapped out. So the scratch isn’t going to be there when you upgrade anyways.

With the dust under the camera lens cover, Apple can actually physically clean behind that by disassembling iPhone and then reassembling. They don’t have to issue an exchange for that anymore. In terms of scratching, obviously that’s more of a permanent effect on the phone versus dust.
 
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