iPhone XS rough edge around bottom between metal and glass back

Discussion in 'iPhone Tips, Help and Troubleshooting' started by Benfountain99, Nov 7, 2018.

  1. Benfountain99 macrumors newbie

    Benfountain99

    Joined:
    Nov 7, 2018
    #1
    Hi all
    New member here, was just wanting to know if anyone else with an Xs has a gap at the bottom of the phone between where the metal connects to the glass back. It’s smooth all around the rest of the phone but there’s a gap at the bottom where the 2 connect which creates quite a sharp edge and I don’t know if this is part of the phone or a manufacturing defect.
    Any responses would be greatly appreciated.
     
  2. BugeyeSTI macrumors 68030

    BugeyeSTI

    Joined:
    Aug 19, 2017
    Location:
    Arizona
    #2
    If you have a concern take it back to an Apple store and compare it to display models. Then decide if you want a replacement or not..
     
  3. Benfountain99 thread starter macrumors newbie

    Benfountain99

    Joined:
    Nov 7, 2018
    #3
    I compared it to an iPhone X belonging to one of my family and there’s is smooth where my Xs is rough. It’s not a major issue but ultimately if I’m paying £1000 for a phone, I’m expecting it to have flawless build quality.
     
  4. C DM macrumors Sandy Bridge

    Joined:
    Oct 17, 2011
    #4
    Unfortunately nothing mass produced would be flawless when it comes to every unit. Even much more expensive cars and boats and planes and even houses are not flawless.
     
  5. Benfountain99 thread starter macrumors newbie

    Benfountain99

    Joined:
    Nov 7, 2018
    #5
    I’ve contacted apple and they have said it’s a defect and I’m to bring it in for service.
     
  6. C DM macrumors Sandy Bridge

    Joined:
    Oct 17, 2011
    #6
    Sounds like what was suggested earlier. Hopefully the replacement will be better for you.
     

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5 November 7, 2018