hey all,
for some reason the face id on my iphone stopped working. last night it worked we, but today - nothing. when i tap unlock with face id, i get the face icon, but it doesn't shake.
Happened to me the other day on my iPhone 11. Turned it off and then back on and it was fine (i.e. Have you tried turning it off and then on again ).
Same thing as well - before just rebooting first I went to try to setup an alternate face (my facial hair has been getting long?) and it just said FaceID is not available. Happened shortly after the update to iOS 13.5 so might be a software bug. Hasn't happened again since I rebooted it.