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iPhone XS IPhone XS top speaker not working

Ml989

macrumors newbie
Original poster
Nov 20, 2017
17
37
anyone else have a problem where their phone will have both speakers working whenever they play any audio/video, and then the top speaker just stops working?

Mine will have that “surround sound” and then when I play something later in the day, I notice only the bottom speaker works

Only way I’ve found to fix it is by turning off the phone...but once I do that it lasts for half a day and then does it again..

Thoughts?
 
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Reactions: Ravi_MR

jamets515

macrumors regular
Mar 23, 2011
168
3
Gloucester, UK
I haven't heard mine working once since I bought it, but I also haven't tried restarting it. Just restarted it and tried playing something and it's now working. I'll see how it goes today and if it stops again.
 
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Ravi_MR

macrumors member
Oct 27, 2016
86
54
I faced it or noticed it only today. The earpiece speaker didnt work and after a restart, it started working again.. Apparently Xs Max users are also facing it, going by the threads here.. Will wait and see if this problem recurs..

Xs user here.
 
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Applefan4

macrumors 6502
May 6, 2013
489
464
Well known problem. My XS Max has this too. It looks like it's a software bug. Hopefully a software update will fix it.
 
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Jason B

macrumors 6502
May 21, 2010
326
26
Ok, so just got an XS yesterday and today the top speaker isn't playing any music though it. IS there another fix besides restarting it? Is there something else we can do to get it back on without having to turn off?

This is on a brand new XS 512 that was just delivered to me yesterday.

ALSO, I came from a 6s and the call quality and tone of the ear piece speaker sounds better this this new phone. It's like the treble is turned down for all call using the earpiece, not on speakerphone. Anyone else notice this?
 
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FredGalaxy

Suspended
Nov 13, 2018
12
5
I don’t know about you guys, but if this happens to my iPhone XS Max I will be defecting it at the Genius Bar the same day. I also need not ask if anyone has tried reinstalling iOS.
 
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Ravi_MR

macrumors member
Oct 27, 2016
86
54
After I restarted,the issue hasn't recurred. I am now on 12.1. iPhone Xs.
 
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acmfaxxe

macrumors member
Dec 25, 2017
79
12
If it was software- everyone would be effected? My XS has been fine since launch...

Nope it could be a special software/app combination. For me it was fine for around 9 months and now on 12.1 it is back again (iPhone X). Some people in the apple forum said it is fine on 12.1.1. beta 2 or 3.
 
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jazzandmetal

macrumors newbie
Sep 19, 2017
24
2
Nope it could be a special software/app combination. For me it was fine for around 9 months and now on 12.1 it is back again (iPhone X). Some people in the apple forum said it is fine on 12.1.1. beta 2 or 3.


Hey, do you have a link to any thread from someone on 12.1.1 saying it is fixed? It is super irritating. I have to restart my phone every few days. Thanks.
 
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Smoothie

macrumors 6502a
Jun 23, 2007
660
396
California
I’ve had this happen a few times. It just happened when I played some music after getting off a phone call where I had the call on speaker. I wonder if this can cause it sometimes. As usual, a reboot fixed it.
 
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Risonanza78

macrumors member
Oct 12, 2015
85
3
I have same issue with Xs Max, i hope it will fix with new upgrade... but i have fest that it is a hardware issue
 
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