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iPhone XS iPhone XS - Videos suddenly stop playing

K

KriStellar26

macrumors member
Original poster
Sep 10, 2015
90
28
I got this phone on Friday and I’ve been noticing that ever since switching from my 8+, random videos (specifically on Facebook) will suddenly stop playing. I have no way to get them to start again. If I continue to press play it tells me to check my connection. There is nothing wrong with my connection. I did a speed test when it first happened, I was getting 25 Mbps. This did not happen once on my 8+. Is anyone else experiencing this with their XS or XS Max?
 
I believe others are having Wifi slow down too on top of data slow down.
 
Great. That stinks because I do really like this phone. I wonder if it’s hardware or software. Because if it’s hardware it’d make more sense to return.
 
I’ve actually noticed this too, particularly with Facebook videos. I haven’t had any other WiFi or cellular problems as described in the thread, just with Facebook videos, so I don’t think it’s the same issue as described in the linked thread
 
Cayden said:
I’ve actually noticed this too, particularly with Facebook videos. I haven’t had any other WiFi or cellular problems as described in the thread, just with Facebook videos, so I don’t think it’s the same issue as described in the linked thread
Click to expand...

I kinda hope not. Because so far I am not experiencing any other issues. Calls are clear, LTE works great. So maybe it’s a FB bug.
 
KriStellar26 said:
I got this phone on Friday and I’ve been noticing that ever since switching from my 8+, random videos (specifically on Facebook) will suddenly stop playing. I have no way to get them to start again. If I continue to press play it tells me to check my connection. There is nothing wrong with my connection. I did a speed test when it first happened, I was getting 25 Mbps. This did not happen once on my 8+. Is anyone else experiencing this with their XS or XS Max?
Click to expand...
Hi, I've been having this issue too. Have you found any solution to this?
 
I’ll chime in just for the sake of saying I’ve run into this too a few times.

Everything else works great but occasionally FB videos will do this. Curveball: maybe it’s something wrong with the FB app?

I’m on an XS Max.
 
khaleesioniphone said:
Hi, I've been having this issue too. Have you found any solution to this?
Click to expand...
Nope, nothing yet. But then again, I haven't installed the latest update. And it only seems to happen with very few videos. For me actually, it's videos from one single page lately (on FB only).
 
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