Iphone4 stuck in middle of restore/updating

Discussion in 'iPhone Tips, Help and Troubleshooting' started by jphlau, Sep 12, 2010.

  1. jphlau macrumors newbie

    May 2, 2010
    My iphone4 stuck in the middle of rest of restore and the status bar has not moved at all after more than 1/2 hr. What should I do? Can I just pull out the cable and start over again?

  2. south8212 macrumors 6502

    Oct 18, 2008
    Did you do an update or a restore? Either way, if your iPhone is backed up on that computer and all purchases have been transferred then yes, you can pull out the cable. Then do a restore and restore from backup and sync everything back. Again, only do this if you have your phone backed up.
  3. jphlau thread starter macrumors newbie

    May 2, 2010
    disconnect the cable and try restoring again but fail. Have itunes restore error 20000. Someone has any clues on whats going on???

    is my phone dead??
  4. davidhawkins123 macrumors regular

    Apr 21, 2010
    If your on windows make sure you are running the default theme and not some custom pack as this will cause that problem, it happend to me the other day
  5. jphlau thread starter macrumors newbie

    May 2, 2010
    I am running default theme in windows now.

    When I plug my phone now, the details of the phone is as follow.
    Name: iphone
    Capacity: N/A
    Software Version: N/A
    Seriel Number: N/A

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