iphone8 not recognizing headphones;phone mode only

Discussion in 'iPhone Tips, Help and Troubleshooting' started by Bigdukesix99, May 5, 2019.

  1. Bigdukesix99 macrumors newbie

    Joined:
    May 5, 2019
    Location:
    Las Vegas
    #1
    Hello out there!
    My iPhone8 stopped switching over to headphones immediately when plugging them in...in phone mode only. They work fine to listen to music. I have done soft reset, all software is up to date and was not updated recently, when this happened. It just stopped working last night. Also, I have tried other head phones and pigtails with same results.
    Any thoughts would be greatly appreciated.
    Thanks in advance!
     
  2. theapplehead macrumors 6502

    theapplehead

    Joined:
    Dec 17, 2018
    #2
    You Amy need to erase and restore your iPhone. If so, be sure to back it up first!
     
  3. mikzn macrumors 65816

    mikzn

    Joined:
    Sep 2, 2013
    Location:
    Vancouver
    #3
    just a few things you can check . . .

    Some apps have a separate volume - make sure the volume is not turned way down for the app you are using?

    You can delete the blue tooth connection on both the 1) iPhone and 2) more importantly the headphone "device list" to start a new connection from the headphones - clear all the devices to eliminate the chance that your headphones are connected to another device.
     
  4. I7guy macrumors Core

    I7guy

    Joined:
    Nov 30, 2013
    Location:
    Gotta be in it to win it
    #4
    It could be your headphone jack is dirty or shot. Or you may need to restore your phone.
     

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