iPhoneless Vicitim of "The Dead Strip"

Discussion in 'iPhone' started by Big Dave, Sep 8, 2008.

  1. Big Dave macrumors 6502

    Joined:
    Nov 27, 2007
    Location:
    Crestview, Fl
    #1
    I got an 8gb gen1 iphone. The bottom row of the touch screen is no longer working. Internet searches call this "the dead strip." Surprisingly I was within my Apple warranty. I have to mail this phone back and then they will send me a new one. I will be iPhoneless for like two weeks. I had to resort to "Where did I put my ipod?" It still works! It's like I have traveled back in time to 2003 and am listening to my 60gb video ipod. Using the click wheel is a trip!

    -Big Dave
     
  2. CocoaPuffs macrumors 68010

    Joined:
    Aug 23, 2008
    #2
    Why not just walk into an Apple store (if you are close to one) and replace it right there?
     
  3. Big Dave thread starter macrumors 6502

    Joined:
    Nov 27, 2007
    Location:
    Crestview, Fl
    #3
    That would be a 300+ mile walk. :( I live on the Florida panhandle... beautiful here, but no apple stores.
     
  4. fireman13 macrumors 6502

    Joined:
    Aug 12, 2008
    Location:
    Florida Panhandle
    #4
    Big Dave

    That sucks about your phone man. I'm in the panhandle too, were you at?
     
  5. Big Dave thread starter macrumors 6502

    Joined:
    Nov 27, 2007
    Location:
    Crestview, Fl
    #5
    I'm in Crestview. I work at Eglin.
     
  6. fireman13 macrumors 6502

    Joined:
    Aug 12, 2008
    Location:
    Florida Panhandle
  7. oftheheavens macrumors 68000

    Joined:
    Jul 9, 2008
    Location:
    cherry point
    #7
    are they sending you back a 3G or a refurb first gen?
     
  8. mcflirty99 macrumors member

    Joined:
    Aug 27, 2008
    #8
    obvioilu 1 gen
     
  9. Big Dave thread starter macrumors 6502

    Joined:
    Nov 27, 2007
    Location:
    Crestview, Fl
    #9
    I would think a gen 1. I wouldn't think I would get a free upgrade. Being without an iPhone just plain sucks. I needed a contact and was frantic for a minute, but then I remembered ipods keep contacts. Trying to use an ipod like a pda is tough.
     
  10. NYR99 macrumors 6502a

    Joined:
    Dec 30, 2007
    #10
    Same thing happened to me.

    I brought it into the apple store, but the "genius" said, that because there was a dent on the speaker grill, that the dead strip was cause by physical damage. I told him it was a common problem, and to google it, but he wouldnt have it.

    I went back a day later, talked to a different genius, and got it replaced no questions asked. I had 1 day left on my 1 yr warranty.
     
  11. deimos256 macrumors 6502a

    Joined:
    Sep 9, 2008
    #11
    i live between the jax and orlando stores, oddly enough they told me id have to make an appt in jax a week in advance, so i made an appt for orlando, when i went there th genius bar was EMPTY, i should have just showed up
     
  12. KidStallyn macrumors 6502

    KidStallyn

    Joined:
    Mar 6, 2008
    #12
    Are you sure you too aren't related??

    J/K

    I used to live in Ft. Walton Beach when I was stationed at Eglin.
     

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