iPhone's 1/2 top screen does not work...

Discussion in 'iPhone Tips, Help and Troubleshooting' started by 510Carlos, Mar 6, 2008.

  1. 510Carlos macrumors newbie

    Joined:
    Mar 6, 2008
    #1
    so i recently bought an iPhone, i do not even have 90 days with it.
    i think i bought it January 18.
    anyways now my top half of my touch screen doesn't even work.
    i restored it, already and that did not work.

    i was wondering how strict they are about their returning policies?
    my phone has one 2 scratches on the side.
    thanks in advance.
    Carlos

    btw its restored and has no hacks on it.
     
  2. christall109 macrumors 6502

    Joined:
    Jun 15, 2007
    #2
    Hey Dude,

    Same thing happened to me this past weekend (except it was the bottom half). Just bring it to the closest Apple Store. When I went the Genius looked at it and said "I've scene this before" and went outback and brought out a brand new iPhone.

    He will definitely replacement if it did stop working. (They know if its been damaged by water.)

    My iPhone was 4 months old and now I have a brand new one. :)

    Good Luck,
     
  3. 510Carlos thread starter macrumors newbie

    Joined:
    Mar 6, 2008
    #3
    i just called apple and they where very friendly and nice and said that they will give me a new iphone.
    but i asked the guy about going to the store and getting a phone instantly, but he said that i will get it by mail. Driving to the store is kind of a hassle for me.
    instead they will send me a box (1 business day to arrive).
    i will mail it back to them
    and will get my iPhone in 2-3 business days.
     

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