iPhone's 1/2 top screen does not work...

[510Carlos]

so i recently bought an iPhone, i do not even have 90 days with it.
i think i bought it January 18.
anyways now my top half of my touch screen doesn't even work.
i restored it, already and that did not work.

i was wondering how strict they are about their returning policies?
my phone has one 2 scratches on the side.
thanks in advance.
Carlos

btw its restored and has no hacks on it.

 

[christall109]

Hey Dude,

Same thing happened to me this past weekend (except it was the bottom half). Just bring it to the closest Apple Store. When I went the Genius looked at it and said "I've scene this before" and went outback and brought out a brand new iPhone.

He will definitely replacement if it did stop working. (They know if its been damaged by water.)

My iPhone was 4 months old and now I have a brand new one.

Good Luck,

 

[510Carlos]

i just called apple and they where very friendly and nice and said that they will give me a new iphone.
but i asked the guy about going to the store and getting a phone instantly, but he said that i will get it by mail. Driving to the store is kind of a hassle for me.
instead they will send me a box (1 business day to arrive).
i will mail it back to them
and will get my iPhone in 2-3 business days.