jrui no onna is CORRECT
sincerely sorry.....
called amex warranty managers a few times, each time was told all same info that i posted
asked for a supervisor and rec'd the same answer - pointed out what jrui no onna posted, i was then put on hold and Lisa, a supervisor in Oklahoma (ID 6267) apologized profusely for any of the previous information that the whole entire department had given out
pointing out this clause to Lisa, led to an urgent meeting of 4 supervisors who then determined, that unless all costs for the iPhone are paid in full they will NOT cover an iPhone that has ANY payments left on it
if you buy your device on your amex card either in full or through a carrier with a lease option that is PAID in full, amex WILL extend the warranty.......so if there is a problem during Year 2, any balance due on the iPhone must be PAID in order for Amex to extend the warranty and accept a claim on an iPhone
if you have paid in FULL for an iPhone, it is covered ONLY for the amount that has been paid on the amex card, any credits or non amex payments will NOT factor into the claim amount IF there is a claim during Year 2 with the iPhone
if you are on a monthly plan such as NEXT/EDGE and pay each month on your amex card, the iPhone will NOT be covered in Year 2, UNTIL you pay in FULL.....once it is paid, the iPhone is FULLY covered up to the amount paid on the amex card
this is all subject to change at any time, as of today, this is the deal
******************
in addition to above there is also 90 days of full coverage of your device by Amex + their Purchase Protection program and requires no fees nor enrollment - helps protect eligible purchases made on amex cards against accidental damage or theft, for up to 90 days from the date of purchase
link is here
again, check with your amex first + thx lke
if you have an amex, def worth it to try to use it for purchase - as you receive these benefits with your card regardless of if you use it or not.....
sincerely sorry.....
called amex warranty managers a few times, each time was told all same info that i posted
asked for a supervisor and rec'd the same answer - pointed out what jrui no onna posted, i was then put on hold and Lisa, a supervisor in Oklahoma (ID 6267) apologized profusely for any of the previous information that the whole entire department had given out
pointing out this clause to Lisa, led to an urgent meeting of 4 supervisors who then determined, that unless all costs for the iPhone are paid in full they will NOT cover an iPhone that has ANY payments left on it
if you buy your device on your amex card either in full or through a carrier with a lease option that is PAID in full, amex WILL extend the warranty.......so if there is a problem during Year 2, any balance due on the iPhone must be PAID in order for Amex to extend the warranty and accept a claim on an iPhone
if you have paid in FULL for an iPhone, it is covered ONLY for the amount that has been paid on the amex card, any credits or non amex payments will NOT factor into the claim amount IF there is a claim during Year 2 with the iPhone
if you are on a monthly plan such as NEXT/EDGE and pay each month on your amex card, the iPhone will NOT be covered in Year 2, UNTIL you pay in FULL.....once it is paid, the iPhone is FULLY covered up to the amount paid on the amex card
this is all subject to change at any time, as of today, this is the deal
******************
in addition to above there is also 90 days of full coverage of your device by Amex + their Purchase Protection program and requires no fees nor enrollment - helps protect eligible purchases made on amex cards against accidental damage or theft, for up to 90 days from the date of purchase
link is here
again, check with your amex first + thx lke
if you have an amex, def worth it to try to use it for purchase - as you receive these benefits with your card regardless of if you use it or not.....
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