That's for the Costco Amex Card. It may only apply to installment items at Costco. The coverage varies depending on the type of Amex card you have. I'm not saying the OP's claim is true or not, just that what is true for the Costco card may not apply to another Amex card.
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iPhones 6/6 Plus bought w/Amex + Warranty + Purchase Protection
- Thread starter ltb7
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That's for the Costco Amex Card. It may only apply to installment items at Costco. The coverage varies depending on the type of Amex card you have. I'm not saying the OP's claim is true or not, just that what is true for the Costco card may not apply to another Amex card.
He's not a journalist. He's a forum poster. He doesn't need to provide anything past "Hey I heard this..." and he provided a phone number for you to verify. That's all I'm saying. This isn't journalism, not even a blog. It's a forum post. If I post "Cooked Poo is tasty" on here would you ask me to put source links so you can try it yourself?
The Costco Amex card can be used to purchase anything anywhere, not just at Costco so it most definitely doesn't apply only to installment items purchased at Costco.
Bet you the excluded items are now updated to apply to all Amex cards that offer extended warranty coverage (don't rely on the old terms and conditions you've filed away several years ago).
Oh I misunderstood what he said. I thought he was saying get Applecare in lieu of AMEX and you get 3 years. But he was saying if you buy the Applecare WITH the AMEX you get an additional year... who keeps phones for 3 years?
It's a disservice to the MR community if you post something that may or may not be true and present it as a fact. At least the moderators here will wasteland "Cooked Poo is tasty" threads.
Just what I was looking for ! I am still thinking about adding applecare
Unless you're clumsy it's not worth it IMO. I've never broken a phone and I've had mobile phones since 1999. If you're prone to dropping and breaking stuff all the time then it might be a good investment. AMEX purchase is the way to go though if you want peace of mind.
I swapped out my iPhone 5 that was acting funny (BT headphones kept cutting in and out) 2 days out of contract last year and got a full refund. It was great. Sold it as refurbished and got a 5s instead.
Correct. Most of us don't keep phones for 3 years but obviously some do as several members here upgraded to the iPhone 6 from iPhone 4.
Unless you're clumsy it's not worth it IMO. I've never broken a phone and I've had mobile phones since 1999. If you're prone to dropping and breaking stuff all the time then it might be a good investment. AMEX purchase is the way to go though if you want peace of mind.
I swapped out my iPhone 5 that was acting funny (BT headphones kept cutting in and out) 2 days out of contract last year and got a full refund. It was great. Sold it as refurbished and got a 5s instead.
You have almost talked me out of getting applecare. The phones are in heavy duty cases so I would hope that drops would not be a problem and I did use my Amex card when I placed the order for the phones so I do appreciate the thread
Discover seems to offer the same sort of benefit, but this is where I screwed up. I traded in an iPhone 4 and told the guy that I would just use the trade-in credit toward my bill, but he ended up applying it to the phone purchase, and it wasn't until later that I realized that this would impact my extended warranty (through Discover). I'm probably out of luck, but I might try going back in to see if they could somehow re-run everything or cut me a new receipt somehow. I'm guessing I'll be out of luck, though. :-(
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Lol, that's 4 years:
4 -> 4s -> 5 -> 5s -> 6
Personally, I've upgraded phones every year (even if it's just to sell) so as not to waste the subsidies in our family plan. Now that we've switched to Mobile Share Value and are not paying subsidy, my parents will probably keep their 5's until the phones die. They're vehemently against the iPhone 6 Plus which is what my brother and I both plan on getting so they wouldn't want to "inherit" those anyhow.
This is also useful for iPads. I'm already going on year 2 with my 4th gen iPads and I think I'll happily use them for another year. For email, web browsing, casual games, etc, I find there's no noticeable performance difference between the 4th gen iPad and the iPad Air.
thanks + you are welcome, hope it helps!
i spoke with a manager at Amex in the Warranty division at length (posted above) i was asking him for all different scenarios besides from my own as I thought this would be useful to a lot of people here buying new iPhones especially with so many new plans, options + credits...
the most important thing to remember is to make sure that you pay with an amex card + make sure your iPhone payment is not bundled in with any service charges as it is with plans that have 2 year contracts....he said they often had people demanding a higher coverage claiming that by paying service fees each month, it is paying for the iPhone but Amex will only cover amount paid to iPhone.....
if anyone needs help, let me know
also, y'all can call the number on the back of your card if you are not sure if your amex card has this coverage, in general i believe most amex cards do but if you are not sure, check to be certain.....
Can be 4 years but not necessarily. Some waited for the Verizon model and the white iPhone 4, both of which debuted in 2011 and yet others (usually the cheap types) opted for the 4 for $100 less at the time the 4s was released.
What if the manager is misinformed? We've all had to deal with misinformed reps from Apple, at&t, Verizon, T-Mobile, etc.
I checked the excluded items for some of the different cards:
Platinum card:
Gold card:
Green card:
Blue Cash:
Correct, it'll mirror the original one-year warranty at the end of the standard warranty or at the end of AC+ (if purchasing AC+ on the same card).
Until their written terms match what the manager told the OP, I'm going with the written terms being correct.
I'm also confused as to if the OP understands that after 90 days, he has no coverage for accidental damage. He mentioned the iPhone 6 being slippery, and being happy that he used the Amex to extend the one-year AppleCare (not plus) warranty that came with his phone.
I'm also confused as to if the OP understands that after 90 days, he has no coverage for accidental damage. He mentioned the iPhone 6 being slippery, and being happy that he used the Amex to extend the one-year AppleCare (not plus) warranty that came with his phone.
Yep, it doesn't cover accident protection which is fine. That's what the OtterBox is for.
I would have just assumed them to be late adopters. My wife went from iPhone 4 to 5C this year. I bought her the 4 refurbished for 50 bucks 2 years ago. It was her first iPhone.
You have almost talked me out of getting applecare. The phones are in heavy duty cases so I would hope that drops would not be a problem and I did use my Amex card when I placed the order for the phones so I do appreciate the thread
Yeah if you have a decent case (or even just a skin) and aren't clumsy there really is little reason. But you have to be the judge of that. If you can afford the extra cost for that just in case situation then by all means do it. Financially speaking for me though it's just not worth it.
posting here too, so changes are updated
sincerely sorry.....
called amex warranty managers a few times, each time was told all same info that i posted
asked for a supervisor and rec'd the same answer - pointed out what jrui no onna posted, i was then put on hold and Lisa, a supervisor in Oklahoma (ID 6267) apologized profusely for any of the previous information that the whole entire department had given out
pointing out this clause to Lisa, led to an urgent meeting of 4 supervisors who then determined, that unless all costs for the iPhone are paid in full they will NOT cover an iPhone that has ANY payments left on it
if you buy your device on your amex card either in full or through a carrier with a lease option that is PAID in full, amex WILL extend the warranty.......so if there is a problem during Year 2, any balance due on the iPhone must be PAID in order for Amex to extend the warranty and accept a claim on an iPhone
if you have paid in FULL for an iPhone, it is covered ONLY for the amount that has been paid on the amex card, any credits or non amex payments will NOT factor into the claim amount IF there is a claim during Year 2 with the iPhone
if you are on a monthly plan such as NEXT/EDGE and pay each month on your amex card, the iPhone will NOT be covered in Year 2, UNTIL you pay in FULL.....once it is paid, the iPhone is FULLY covered up to the amount paid on the amex card
this is all subject to change at any time, as of today, this is the deal
sincerely sorry.....
called amex warranty managers a few times, each time was told all same info that i posted
asked for a supervisor and rec'd the same answer - pointed out what jrui no onna posted, i was then put on hold and Lisa, a supervisor in Oklahoma (ID 6267) apologized profusely for any of the previous information that the whole entire department had given out
pointing out this clause to Lisa, led to an urgent meeting of 4 supervisors who then determined, that unless all costs for the iPhone are paid in full they will NOT cover an iPhone that has ANY payments left on it
if you buy your device on your amex card either in full or through a carrier with a lease option that is PAID in full, amex WILL extend the warranty.......so if there is a problem during Year 2, any balance due on the iPhone must be PAID in order for Amex to extend the warranty and accept a claim on an iPhone
if you have paid in FULL for an iPhone, it is covered ONLY for the amount that has been paid on the amex card, any credits or non amex payments will NOT factor into the claim amount IF there is a claim during Year 2 with the iPhone
if you are on a monthly plan such as NEXT/EDGE and pay each month on your amex card, the iPhone will NOT be covered in Year 2, UNTIL you pay in FULL.....once it is paid, the iPhone is FULLY covered up to the amount paid on the amex card
this is all subject to change at any time, as of today, this is the deal
worked great for my Iphone 5
Had Iphone 5 replaced at month 15 because of battery dying in 1 hour. overheating, and taking 4 hours to charge. Screen was shattered but it eventually stopped turning on. got an apple refurb for $287
and amex refunded me the amount that I spent on purchasing the Iphone 5 at the subsidized price.
but with NEXT, if im paying TAX, then $35 a month. that kinda sucks
To pay off the phone 750 and 850$ worth, takes time. and by the time im done paying them off, its time for a new phone. The problems exist in between year 1 and contract end. (aside from accidents)
Amex will normally refund you purchase price of items , usually up to 500$ within that extra year of warranty, on items above that amount (full price Iphones) they normally will look into repairs, which are usually less than full price, or a price of a new refurb from apple (280 or 320$ i think)
Im at a crossroads. Where my plan would be 157+ tax after spending 700$ on phones and having amex coverage. (2 phones, 64 6, and 64 6+)
OR 169+ tax /month hardly anything upfront with basically no Amex coverage.
Had Iphone 5 replaced at month 15 because of battery dying in 1 hour. overheating, and taking 4 hours to charge. Screen was shattered but it eventually stopped turning on. got an apple refurb for $287
and amex refunded me the amount that I spent on purchasing the Iphone 5 at the subsidized price.
but with NEXT, if im paying TAX, then $35 a month. that kinda sucks
To pay off the phone 750 and 850$ worth, takes time. and by the time im done paying them off, its time for a new phone. The problems exist in between year 1 and contract end. (aside from accidents)
Amex will normally refund you purchase price of items , usually up to 500$ within that extra year of warranty, on items above that amount (full price Iphones) they normally will look into repairs, which are usually less than full price, or a price of a new refurb from apple (280 or 320$ i think)
Im at a crossroads. Where my plan would be 157+ tax after spending 700$ on phones and having amex coverage. (2 phones, 64 6, and 64 6+)
OR 169+ tax /month hardly anything upfront with basically no Amex coverage.