iPhoto crashes after software update: Terrified my pictures are gone

Discussion in 'Mac Basics and Help' started by cannondale1974, Mar 12, 2012.

  1. cannondale1974 macrumors newbie

    Joined:
    Jul 4, 2011
    Location:
    Lexington, Ky.
    #1
    I'm running OS X 10.6.8 and just installed some software updates. Now iPhoto won't open and I get this error message: Check with the developer to make sure iPhoto works with this version of Mac OS X. You may need to reinstall the application.

    If I delete iPhoto and reinstall it will I lose all my pictures and video? I have almost 1500 of my 5 month old daughter, very worried right now. I installed the latest update for iPhoto off the apple website but that didn't help. Here's the details of the error message I get, any help is GREATLY appreciated!


    Process: iPhoto [151]
    Path: /Applications/iPhoto.app/Contents/MacOS/iPhoto
    Identifier: com.apple.iPhoto
    Version: ??? (???)
    Build Info: iPhotoProject-628000000000000~3
    Code Type: X86 (Native)
    Parent Process: launchd [106]

    Date/Time: 2012-03-13 00:30:03.585 -0400
    OS Version: Mac OS X 10.6.8 (10K549)
    Report Version: 6

    Interval Since Last Report: 16893 sec
    Crashes Since Last Report: 16
    Per-App Crashes Since Last Report: 16
    Anonymous UUID: 0B2B9CE0-6A10-4E7E-84BC-CCE79C756C73

    Exception Type: EXC_BREAKPOINT (SIGTRAP)
    Exception Codes: 0x0000000000000002, 0x0000000000000000
    Crashed Thread: 0

    Dyld Error Message:
    Library not loaded: /Library/Frameworks/iLifePageLayout.framework/Versions/A/iLifePageLayout
    Referenced from: /Applications/iPhoto.app/Contents/MacOS/iPhoto
    Reason: image not found

    Binary Images:
    0x8fe00000 - 0x8fe4162b dyld 132.1 (???) <28F0312C-0678-159E-34E2-9A4E3DEADB20> /usr/lib/dyld

    Model: iMac11,3, BootROM IM112.0057.B00, 4 processors, Intel Core i7, 2.93 GHz, 4 GB, SMC 1.59f2
    Graphics: ATI Radeon HD 5750, ATI Radeon HD 5750, PCIe, 1024 MB
    Memory Module: global_name
    AirPort: spairport_wireless_card_type_airport_extreme (0x168C, 0x8F), Atheros 9280: 2.1.14.6
    Bluetooth: Version 2.4.5f3, 2 service, 19 devices, 1 incoming serial ports
    Network Service: AirPort, AirPort, en1
    Serial ATA Device: Hitachi HDS722020ALA330, 1.82 TB
    Serial ATA Device: OPTIARC DVD RW AD-5680H
    USB Device: Hub, 0x0424 (SMSC), 0x2514, 0xfa100000 / 2
    USB Device: Mass Storage Device, 0x048d (Integrated Technology Express, Inc.), 0x1336, 0xfa130000 / 5
    USB Device: Internal Memory Card Reader, 0x05ac (Apple Inc.), 0x8403, 0xfa120000 / 4
    USB Device: BRCM2046 Hub, 0x0a5c (Broadcom Corp.), 0x4500, 0xfa110000 / 3
    USB Device: Bluetooth USB Host Controller, 0x05ac (Apple Inc.), 0x8215, 0xfa111000 / 6
    USB Device: Hub, 0x0424 (SMSC), 0x2514, 0xfd100000 / 2
    USB Device: IR Receiver, 0x05ac (Apple Inc.), 0x8242, 0xfd120000 / 4
    USB Device: Built-in iSight, 0x05ac (Apple Inc.), 0x8502, 0xfd110000 / 3
     
  2. swiftaw macrumors 603

    swiftaw

    Joined:
    Jan 31, 2005
    Location:
    Omaha, NE, USA
    #2
    Go to your Pictures folder, right click on iPhoto Library and select Show package contents.

    Now, find the folder marked Originals (or Masters). Inside of that you'll find all your photos.

    Reinstalling iPhoto shouldn't delete your iPhoto Library but you can always make a backup of it first just to be sure.

    Actually, it's probably a good idea to make regular backups of this and put them somewhere safe, give that the contents are important to you.
     
  3. Tumbleweed666 macrumors 68000

    Joined:
    Mar 20, 2009
    Location:
    Near London, UK.
    #3
    Sorry, but did it never occur to you to make any backups? This time it was software, but next time it might be the disk failing, or theft, or someone accidentally deleting, all but the latter of which might be literally irrecoverable.

    This time looks like it will be recoverable, once it is, buy an extra hard disk and let Time Machine do its thing.
     
  4. cannondale1974 thread starter macrumors newbie

    Joined:
    Jul 4, 2011
    Location:
    Lexington, Ky.
    #4
    You are absolutely right and I will have to back up everything asap when I get iPhoto working again.

    Swiftaw: Thanks for the tip, all the pictures are there but wow, they are split up into tons of folders. May be a little cumbersome going through and copying all those files. (well worth it though)

    ----------

    So, just to make 100% sure, if I drag iPhoto to the trash and reinstall it I won't lose my pictures? Do you know if it will retain all the folders I had set up in iphoto? Man, I hope it does or this is a serious bug Mac needs to fix. Everything was working perfect till I installed that update.

    Thanks again everyone for your help.
     
  5. swiftaw macrumors 603

    swiftaw

    Joined:
    Jan 31, 2005
    Location:
    Omaha, NE, USA
    #5
    Yes, all the folder information is contained in iPhoto Library, so as long as you don't delete that, you will have everything back once you reinstall iPhoto.
     
  6. cannondale1974 thread starter macrumors newbie

    Joined:
    Jul 4, 2011
    Location:
    Lexington, Ky.
    #6
    Thanks again Swiftaw. Well, I drug iPhoto to the trash and reinstalled iPhoto again from the bundled software package on my iMac applications install DVD. I had software update check for updates and install those pertaining to iPhoto. Restart computer and same error message. "iPhoto cannot be opened because of a problem."

    Any ideas at this point? Sorry to be a pain, thanks again for your help.
     
  7. swiftaw macrumors 603

    swiftaw

    Joined:
    Jan 31, 2005
    Location:
    Omaha, NE, USA
    #7
    Try trashing the iPhoto plist files, they are in ~/Library/Preferences and the file names start com.apple.iPhoto.******
     
  8. cannondale1974 thread starter macrumors newbie

    Joined:
    Jul 4, 2011
    Location:
    Lexington, Ky.
    #8
    Thanks again Swift. This is a nightmare. So I googled this problem and it said to trash all the iphoto pkg files so I did that. I also did like you said swift and tried to delete the plist iphoto files but they were missing so I'm assuming I got rid of them when I deleted the pkg files perhaps?

    In any event, I've deleted iPhoto a couple times now (in the applications folder) and reinstalled from the DVD. Same error message. I also called apple support to see if they could help. I purchased this $2500 iMac one year and 2 months ago so no telephone support is available unless I pay $49 for the support. It's very frustrating that updating software causes this big of a headache.

    Any other suggestions? I'm at a loss right now, thanks.
     
  9. swiftaw macrumors 603

    swiftaw

    Joined:
    Jan 31, 2005
    Location:
    Omaha, NE, USA
    #9
    Try creating a new user account, see if it works then.
     
  10. Tumbleweed666 macrumors 68000

    Joined:
    Mar 20, 2009
    Location:
    Near London, UK.
    #10
    Have you backed the current iPhoto up or the folders containing your original photos? Make sure you have a copy of it elsewhere, even if on the same disk is your only current option.
     

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