at first when i pluged it into my pc via firewire it just wouldent come up now when i do it it will either crash or it will come up on my computer but when i try and acces it with explrer it just says something like this device is not remoated do you want to format it. so i thought that if i used the update program it might work but when i load that on and plug in my ipod, when i trys to recigmnis it it just freezes i also tryed opening it in wmp 11 but it cant see it at all their. i thoguht that itunes might be the problem so i uninstalled that but no luck. i can still use my ipod with no probs and i dont have a backup of my songs and i recently had to format my pc so i cant rest my ipod. i hope someone can help.