I have an Ipod 5th generation and the clickwheel won't go up or down. In the past when this has happened I would just turn the hold button on and back off again and it would begin working. I tried all of the steps but the Ipod will not do a reset. I left it off for a few days, figuring that reset might help but even seeing the apple logo and then having it go on did nothing to fix the clickwheel issue. Has anyone else had this same problem, have you been able to fix it, have you been able to reset an Ipod that is stubborn about resetting? Thanks for any help you can give me. By the way, the clickwheel will play, it does everything but go up or down.