I know this is probably a common request, but I can't find anything through search and nothing I've found through troubleshooting info seems to work. My mom's iPod can be seen by her Vista laptop as a USB drive, but it will not show up in iTunes. Honestly, I think the iPod itself has issues, since it seems to inexplicably erase all of the music from itself on a whim (or so she says, I'm sure there's some kind of user error involved here). In any case, I can't even load the music back on now because I can't get iTunes to see it. I've tried uninstalling and reinstalling iTunes with no luck. Most of the stuff I see on Apple's site seems to be for XP and not Vista so I'm not sure how much of it is applicable, but what I've tried hasn't worked. Does anyone have any ideas? I'm tempted just to say go buy a new iPod.