hello, i've been wandering this forum in search of help...although i have found quite the bit of cool tid-bits, nothing specific to my 'issue'...
the low down:
i have: a 4G 20GB iPod; 1.33GHz PowerBook G4, 512mB RAM (80gB HD)
its my first mac in 15yrs, and i love it. recently, i tried to update my ipod three days ago, the update started, but then the ipod and itunes froze. i forced quit the itunes. attempt to eject the ipod through finder, which didn't work. so i just unplugged it.
i then reset the ipod (select+menu), and attempted the update again. i recieved an error message that said ~there are no readable volumes on the device. in disk utility, i attempted to verify & repair disk. both failed because the underlying task failed. (i have since learned to keep better records of the errors, sorry for the vague wording/descriptions). i have restored it to the latest ipod update, (didn't solve the problem), in my searching, i read somewhere that the feb/mar update worked better for someone, tried that as well, it was a no go.
after that, i have been re-attempting the update, and getting one of two results: 1. the ipod doesn't mount on the laptop, but the ipod says 'updating do not disconnect'. it seems to just run, it gets very hot, very quick (temp is fine when it is working right). i have to reset it, and try again. -or- 2. the ipod mounts, itunes starts the update. after 1/3 of the update it freezes, requiring force quit, and the ipod then gets very hot, very quick, continues to say 'do not disconnect', and needs resetting.
i would really appreciate any hints/places to start/ideas. also, i think i've included all pertinent info, but if i missed something, let me know, i'll post it right away.
thanks. claudette
the low down:
i have: a 4G 20GB iPod; 1.33GHz PowerBook G4, 512mB RAM (80gB HD)
its my first mac in 15yrs, and i love it. recently, i tried to update my ipod three days ago, the update started, but then the ipod and itunes froze. i forced quit the itunes. attempt to eject the ipod through finder, which didn't work. so i just unplugged it.
i then reset the ipod (select+menu), and attempted the update again. i recieved an error message that said ~there are no readable volumes on the device. in disk utility, i attempted to verify & repair disk. both failed because the underlying task failed. (i have since learned to keep better records of the errors, sorry for the vague wording/descriptions). i have restored it to the latest ipod update, (didn't solve the problem), in my searching, i read somewhere that the feb/mar update worked better for someone, tried that as well, it was a no go.
after that, i have been re-attempting the update, and getting one of two results: 1. the ipod doesn't mount on the laptop, but the ipod says 'updating do not disconnect'. it seems to just run, it gets very hot, very quick (temp is fine when it is working right). i have to reset it, and try again. -or- 2. the ipod mounts, itunes starts the update. after 1/3 of the update it freezes, requiring force quit, and the ipod then gets very hot, very quick, continues to say 'do not disconnect', and needs resetting.
i would really appreciate any hints/places to start/ideas. also, i think i've included all pertinent info, but if i missed something, let me know, i'll post it right away.
thanks. claudette