Sidebar Sidebar
Become a MacRumors Supporter for $50/year with no ads, ability to filter front page stories, and private forums.

iPod touch ipod freezed suddenly

A

asisoni

macrumors newbie
Original poster
Dec 6, 2009
10
0
Hello!

i need your help please.
i downloaded a cd to my ipod and suddenly it closed down, freezed and now it has the apple symbol on it and nothing happens. i can not close it, and basically can not do anything. it is just the apple symbol and nothing else to do.

what can i do to restart the ipod?
 
1. Press and hold Sleep/Wake and Home until the it resets.

2. When the Apple logo appears release Sleep/Wake. Do not release Home until you see the prompt to connect the iPhone/iPod Touch to iTunes.


Basically this puts you touch into DFU mode allowing you to restore it.
 
thank you very much for the quick reply.
i did as you said and it worked, but now i can only restore it and lose all the data on it???
 
Every time you plug it into itunes a backup is created. Just restore from the backup.
 
where do i find the backup option? all i see is the restore option only.
i cant find it anywhere in the menu.
 
i get this message after i do as you wrote me to do :


"itunes has detected an ipod in recovery mode. you must restore this ipod before it can be used with itunes".

what does this mean?
how can i restore all my data i had on my ipod? from where in the menu in itunes?

thank you.
 
i did that now, i thought i can live with the ipod going back to new, just i want it to work, and now the restore does not work also!

this is the error message i get when trying to restore it :


"the ipod "ipod" could not be restored. an unknown error occured (1603)"

what is this? what can i do now?
 
asisoni said:
i did that now, i thought i can live with the ipod going back to new, just i want it to work, and now the restore does not work also!

this is the error message i get when trying to restore it :


"the ipod "ipod" could not be restored. an unknown error occured (1603)"

what is this? what can i do now?
Click to expand...

take a look at this knowledge base article.
 
thank you once again.
so, i tried to open the services as the guide said, and it wont open. is there something about windows vista i dont know?
i am sorry if i am cousing too much trouble, but i just do get why my ipod just stopped working all of a sudden.
can you help me on this please?
 
have you tried restarting your computer? Reading around it seems that can sometimes fix the problem.
 
i did that allready, yes. it did not help. i really dont understand why all of this happend. i did not change anything on my computer.
i think there might be a problem with the USB controller, but i have no idea how to fix it.
i went to control panel to look if there is anything wrong with it, but there is no error over there. i dont know what else can i do now.
i would really appreciate your help here.
 
Sorry, Im not a windows expert anymore, I used to know XP like the back of my hand. Vista is a strange beast. Hopefully someone else will 'chip' in who can point you in the right direction, and knows vista.
 
thank you for your answer. i hope someone here can help me activating my ipod again.
leetom- can you help me on this? i am sorry if my english is funny, it is not my native language.
 
i just went through all the steps in the link you gave me, did them all, and still, it does not work.
should i reinstall my OS and that will fix it? i really need my ipod to work and i dont know anymore what can i do to bring it back to life.
 
Don't reinstall your OS, thats a last resort!

Are you near an Apple Store? Perhaps you should make an appointment?
 
I wonder if it is the computer or the ipod with the problem.
i will go to an apple store today and see what happens.

thank you for your help friend.
 
You must log in or register to reply here.
Register on MacRumors! This sidebar will go away, and you'll see fewer ads.
Top Bottom
Back