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Doctor Q said:
Because they don't want to (haven't agreed to) give money to people who bought used iPods from somebody other than them. They want proof that you are the original purchaser.

Which I think is stupid anyways. What does it matter if you bought it used? THEY still made it, and it still FAILED. You can only get the discount if you bought it new and if you still have it, so iPods that have been sold second hand are completely ineligible, which I think is bunk, especially for the 1at and 2nd gen units. A serial number and a sworn statement that you own the iPod should be enough.
 
alexf said:
After reading that article I find it interesting that Apple has the guts to tout itself as an environmentally aware company and people actually believe it.

Just another big corporation...

To an extent I agree. There's an awful lot of chemicals and minerals used in a computer or iPod and Apple should do more to take back their old equipment and dispose of it.

However, the environmentalists are nuts if they think people are chucking away iPods just because the battery has ran out on them. Or that Macs which generally use less power and have a longer service life than a PC are the enemy.

Surely a battery replacement policy where you send back your iPod to the manufacturer for them to replace the battery and dispose of the old one carefully is better than letting Joe Public replace batteries and just discard their old ones into landfill?

Surely, a long lasting li-ion rechargeable battery is better than allowing a user to feed the iPod off the shelf short lived rechargeable AAs or even shorter lived non-rechargeable cells?

And why target Apple? My Palm Vx has a non-user replaceable li-ion battery in it. Same problem. Endless other mp3 manufacturers have the same material usage in their products as the iPod. Same batteries too, often they're larger batteries but with less time out of them because their equipment is less efficient.

You'd think they were just doing it to bash a successful product that has the medias spotlight on it. Just a thought. :rolleyes:
 
Alas, if you read the claim form, you can only get the $50 voucher if your iPods battery has actually failed. I still have my 5 GB iPod I got in December of '02, and the battery still works perfectly. I use it just about daily, too.

Of course, if you want to have a guilty conscience, I don't suppose there is anything stopping you from lying...

And the store credit applies to apple-branded items only. No getting The Sims 2 for free. :)
 
Gherkin said:
Well I would try and claim my $50, but there's no way in hell I still have my receipt from September 2003. Lame. Why do they need the serial number AND the receipt? If I put in a valid serial number, how could I possibly be frauding them?

There are several ways to prove ownership. What would be lamer is allowing used purchasers also to make the claim.

BTW, looking at the claim form -- you have to certify that you have had battery failure. So it's not for everyone, just those who are willing to sign a form saying they've had that failure.
 

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What if I don't have a receipt but I can bring up the electronic billing statement from my credit card?
 
NO ITUNES DOWNLOADS?

I think it's funny that you can't use the $50 gift certificate to buy iTunes downloads.
 
aegisdesign said:
To an extent I agree. There's an awful lot of chemicals and minerals used in a computer or iPod and Apple should do more to take back their old equipment and dispose of it.

However, the environmentalists are nuts if they think people are chucking away iPods just because the battery has ran out on them. Or that Macs which generally use less power and have a longer service life than a PC are the enemy.

Surely a battery replacement policy where you send back your iPod to the manufacturer for them to replace the battery and dispose of the old one carefully is better than letting Joe Public replace batteries and just discard their old ones into landfill?

Surely, a long lasting li-ion rechargeable battery is better than allowing a user to feed the iPod off the shelf short lived rechargeable AAs or even shorter lived non-rechargeable cells?

And why target Apple? My Palm Vx has a non-user replaceable li-ion battery in it. Same problem. Endless other mp3 manufacturers have the same material usage in their products as the iPod. Same batteries too, often they're larger batteries but with less time out of them because their equipment is less efficient.

You'd think they were just doing it to bash a successful product that has the medias spotlight on it. Just a thought. :rolleyes:

Well, I think the issue is that, regardless of whether people dispose of their iPods due to the battery or not, one day virtually every (toxic) iPod in existence will probably end up in landfill.

Yes, you're right: many other computer companies do the same, some perhaps even worse. Yet my comment referred to the blatant hypocrisy of Apple touting themselves as "environmentalists." Why lie about it?

There is absolutely no excuse not to have recycling centers, Apple. Get with it.
 
Le Big Mac said:
There are several ways to prove ownership. What would be lamer is allowing used purchasers also to make the claim.

What possible difference does it make if it is used? It is still an Apple made iPod, right? It is still the only iPod with that serial number, right? Only the person currently in possession of the iPod could make the claim, right? The AppleCare is still valid (assuming that it was resold during the first year), right?

So how is the used iPod any different, in terms of this battery settlement, than a new one?
 
fidel castro said:
What if I don't have a receipt but I can bring up the electronic billing statement from my credit card?

That's what I am going to send in. I have my banks web check register that shows a purchase I made with Apple that I am just going to print out and send. I don't get paper statements, just the website, so I can't see how this wouldn't be good enough.
 
Charging up my iPod's battery as I speak, I'll run it tonight and see how long it lasts. It's a 15gb model from summer of 2003, just before they stopped making it for about six months.

Hmmm... $50 voucher. I could get iWork for $30. :eek:
 
alexf said:
Yet my comment referred to the blatant hypocrisy of Apple touting themselves as "environmentalists." Why lie about it?

There is absolutely no excuse not to have recycling centers, Apple. Get with it.

When did Apple say they were environmentalists?

Perhaps you should ask your government to sign up to environmental treaties occasionally, like we do in Europe, rather than leave it up to companies.
 
Dr. Dastardly said:
So wait even if I don't have a battery issue I just fill out a form and they give me a $50 coupon or a new iPod?

If you look at the claim form, it appears any claims are for either "*Battery Failures", or using the Battery Replacement Program. And it's a $50 credit towards the Apple Store, $25 if you want cash (for 1st, 2nd Gen) or a replacement battery/replacement iPod (at Apple's discretion) for 3rd Gen.

*Battery Failure is defined as "the capacity of an iPod's battery to hold an electrical charge has dropped to four hours or less of continuous audio playback, with earbuds attached, with respect to the Third Generation iPod, or five hours or less of continuous audio playback, with earbuds attached, with respect to the First Generation iPod and the Second Generation iPod."
 
jiv3turkey748 said:
ur kidding right ive used the dell mp3 player and it sux plus it doesnt sync with itunes

Yeah I was being sarcastic. Anything bad against Apple makes my blood boil!
 
a lot of interesting (to a philosophy student who might use this for an ethics paper) discussion from people willing to take cash and run for nothing.

my own opinion, is that if you thought the magic fairies in your iPod would make the battery last for eternity, you deserve a slapping, not cash. i own an iPod that is eligible, and do have the receipt, and there is no way i will be asking for money for a product that was everything they claimed and more, and continues to work just fine thank you very much.

...many of these posts remind me of why Ghandi, on be asked what he thought of western civilization, replied "I think it would be a good idea."
 
Will someone please answer the following questions for me?

1. Even though I currently have no problems with my second generation ipod, I can still fill out the form and get 50 bucks?

2. Does apple actually check if your ipod has problems?

3. I had to get the battery replaced at one point, so I can get the 50 dollars, correct?
 
aegisdesign said:
When did Apple say they were environmentalists?

Perhaps you should ask your government to sign up to environmental treaties occasionally, like we do in Europe, rather than leave it up to companies.

Maybe you should go to www.apple.com/environment. Where they say something like "we are committed to reducing the environmental impact of the work we do and the products we create."

It's not like we can't expect corporate environmental responsibility while working for government regulation. Jeez dude.
 
Stupid. What will people be entitled to next, I wonder?

I guess with a battery *failure* it's OK, but who's going to verify that?
 
whw5 said:
Will someone please answer the following questions for me?

1. Even though I currently have no problems with my second generation ipod, I can still fill out the form and get 50 bucks?

2. Does apple actually check if your ipod has problems?

3. I had to get the battery replaced at one point, so I can get the 50 dollars, correct?
1. No.
2. Probably not, yet that is possible.
3. Depends.
 
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