Ipod mini student rebate Help

Discussion in 'Buying Tips and Advice' started by Cfly, Dec 22, 2005.

  1. Cfly macrumors regular

    Dec 8, 2004
    I got the buy a mac get a free ipod mini deal back in august and still havent recieved my rebate for the ipod mini yet. Apple claims that i did not send them the right invoice for the apple computer and ipod. I sent them the web order form as well as the emails i recieved about the orders. They did not send me any hard copy invoice with the ibook or ipod, and on my recent purchase of an ipod video i also didnt recieve one. Does anyone now an email adress or phone number i can use to file a complaint or something, or have any ideas what i should do about it?

  2. iSaint macrumors 603


    May 26, 2004
    South Mississippi y'all, near the water!
    I always receive an invoice via email a few days after any Apple purchase I have made. It doesn't come immediately. Is that the one you printed off and mailed?

    I really can't remember if I received one with my iBook, but I would think I had.

    Ideas??? Keep calling until you get satisfaction! Check your emails to see what you have from that purchase and go over the requirements with Apple on the phone.
  3. mkrishnan Moderator emeritus


    Jan 9, 2004
    Grand Rapids, MI, USA
    I used the printed order confirmation from the internet when I got an Apple rebate before...hmmm...keep calling them and complaining. Sorry they're not playing nice with you. :(
  4. Jovian9 macrumors 68000


    Feb 19, 2003
    Planet Zebes
  5. Cfly thread starter macrumors regular

    Dec 8, 2004
  6. stonyc macrumors 65816


    Feb 15, 2005
    Back in July or so I ordered a 12" powerbook with the free iPod mini deal, and like you, sent in my online invoice and e-mailed receipts because I had misplaced the snail-mailed invoice at the time. I even, against Apple's rebate rules, peeled off the sticker from the box instead of cutting it out with the box included underneath (though I later realized my mistake in time and cut out the portion of the box the stick was on and included it in the envelope that I sent to them)... almost 8 weeks later to the day got my rebate check, no problems.

    I would keep trying to explain the situation to them.
  7. iggyboy2 macrumors member

    Mar 13, 2005
    Did you keep copies of everything? Read over the fine print and escalate the call to a supervisor, etc. until you get some satisfaction.
  8. NYmacAttack macrumors 6502


    Dec 8, 2005
    When it comes to rebates persistence usually pays off.:)

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