iPod movie rental problem

Discussion in 'iPod' started by Boots-, Mar 16, 2010.

  1. Boots- macrumors regular

    Joined:
    Jan 27, 2009
    Location:
    Canada
    #1
    Hey, I tried renting a movie from the iTunes store last night, on my iPod. It took the money out of my account and it started downloading. It got to about one third complete then it stopped and said download error, tap to try again. It will not download. I go into iTunes on my pc and got to check for available downloads, and it says that no downloads are available. I go to the bottom of the iTunes store and press support and it tells me I have an available download. I press download and nothing happens. What should I do next?
     
  2. Doju macrumors 68000

    Joined:
    Jun 16, 2008
    #2
    If you did buy it, simply go to the same movie on your desktop iTunes and purchase it again. If you did buy it, it will download again for free (it's charged to your account, it knows what you downloaded) if it didn't go through, it will charge you then.

    Then just sync your iPod, either way you paid the same amount, lost no money.
     
  3. Boots- thread starter macrumors regular

    Joined:
    Jan 27, 2009
    Location:
    Canada
  4. JediMeister macrumors 68040

    Joined:
    Oct 9, 2008
    #4
    It shouldn't but if it does, explain the situation to iTunes billing support. Select "Downloading iTunes Store Purchases" then then "Incomplete Download." Click the Email Us link on the right side and plead your case.
     

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