mully4235

macrumors newbie
Original poster
Dec 4, 2017
1
0
So, I just bought an ipod nano 7th gen. I needed something small and light because I've started walking. First, I bough a used one, which ended up with only one ear working in the headphones and that was iffy. So, I decided to buy a new one. When I plugged the headphones in it was hard and twisting it kept making the music cut out. Is this normal? Should I return it?
 

SkippyThorson

macrumors 68000
Jul 22, 2007
1,580
764
Utica, NY
So, I just bought an ipod nano 7th gen. I needed something small and light because I've started walking. First, I bough a used one, which ended up with only one ear working in the headphones and that was iffy. So, I decided to buy a new one. When I plugged the headphones in it was hard and twisting it kept making the music cut out. Is this normal? Should I return it?

Absolutely not normal, and most certainly worth a return. My 7th gen works normal; as expected.
 

Richard8655

macrumors 65816
Mar 11, 2009
1,434
945
Chicago
As per above post, not normal. But it would be very unusual for a brand new Apple product to be defective. Are you sure you’re inserting the earphones plug into the jack properly? Are you using a case, which often interferes with the jack? Also, try a different pair of earphones to confirm whether it’s the Nano or your earphones.
 
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