Ipod Nano And Shuffle Need Help!!!! <big>

Discussion in 'iPod' started by peterjeter26, Jan 23, 2008.

  1. peterjeter26 macrumors member

    Nov 8, 2007
    my ipod nano (3g) the backlight isn't working. i tried restoring and restarting does anyone know about warranty for the new ipod i didn't get apple care. also i need help with my shuffle the headphone jack broke off and is stuck in there what should i do to get it out* you cant charge w/ out it
  2. TEG macrumors 604


    Jan 21, 2002
    Langley, Washington
    For both problems, if it is within the first year they are covered. Just call 1-800-APL-CARE and they'll help you. They may ask for a deposit if you are outside of the initial 90-day telephone warrenty if the nano's problem is a software problem, but it sounds like it shouldn't be a big deal. Alternativly you could take them to an Apple Store and an Genius can help you, warranty or not.

    BTW: You should put your location in your profile so people answering your questions can taylor them to your locale.

  3. marykay9507 macrumors 6502a


    Jan 18, 2008
    how did the headphone jack get stuck?? i have seen some geniuses not cover this under warranty, so good luck!

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