Ipod Nano Slim 3G Major Bug?

Discussion in 'iPod' started by nanomized, Oct 25, 2007.

  1. nanomized macrumors newbie

    Oct 25, 2007

    I have a problem with my new Ipod nano 3G (black). I search Google for this
    problem and I have found no solution maybe because that nobody has
    encountered this.

    Here's what happen.

    I downloaded and installed the new Itunes v7 and plug the ipod without any glitch. I imported new songs in the library, sync it, etc perfectly. When I remove the ipod i use the "safely remove hardware" and select the ipod usb device.

    Now here's the part the get the problem.

    I plug again my ipod which then open the itune and sync automatically. Then I add a new songs to the library BUT THIS TIME I only "checked" the new songs to be sync while leaving the others unchecked. Now here's the shocker, on Itune where you find your ipod details, I select below "sync only check songs and videos" and I start to sync them.

    The ipod suddenly shut down and restart with apple logo. It then disconnect to itune. Now whatever I do to hard reset, pressing the center and menu simultaneously many times, it will only show the apple logo once it restart nothing else.

    Does anyone of you here has the same problem?

    Hope you guys can help and share ideas.

    Thank you.


    P.S. Technical details:

    1.The ipod is updated to new version, i forgot the complete number but it's from XXX1.01 updated to XXX1.02
    2. The ipod is new, its 1 day old from the store I bought
    3. No modding or whatever on itune preferences or in the ipod
    4. My OS in my PC is Windows XP SP2 updated
  2. nanomized thread starter macrumors newbie

    Oct 25, 2007
    Guys do have this problem with the new Ipod Nano 3rd Generation iPod?

    It still display the apple logo even I drain the battery and do the hard reset.

    Maybe it's time to replace this.
  3. oSutrooper macrumors member


    Jul 15, 2007
    Denver, Colorado
    I have the same IPOD and dont have any problems with it
  4. Anorion macrumors member

    Sep 29, 2007
    I picked up one of these last night, but mine works perfectly. Although I am not using the itunes sync thing. I do everything manually.

    Anyway, sounds like you got a faulty one, at least to me. Take it back to where you bought it and have them exchange it for you.
  5. xkRoWx macrumors regular


    Oct 15, 2007
    It happened to my iPod Video once (battery just died, won't turn on, won't respond to anything), and the trick I found from visiting the Apple store was holding the reset buttons for a good 30 seconds with a FireWire charger.

    According to the Genius, USB data cable provides a much lower voltage compared to a FireWire charger. You might not want to spend the $40 on the FireWire charger, but you can at least try holding the reset buttons for a really long time while charging your iPod with a wall adapter. Computer USB ports are lower in voltage power, and you can compensate the difference between a FireWire and USB with a wall adapter which is only $10 at Wal-Mart.

    Just my 2 cent. You'll want to get a wall adapter eventually as they come in handy to charge other MP3 players, phones or any USB powered electronics (most people have their USB ports all filled up thanks to mouse, keyboard, tablets, mic and etc, you get the point). If nothing works, you're entitled to your warranty anyways, they'll replace your iPod at no charge.

    Edit: According to the Genius charging your iPod with wall adapters will result in a longer battery life compared to computer. :S
  6. nanomized thread starter macrumors newbie

    Oct 25, 2007
    xkRoWx thank you for your input. I will do as what you have suggested and I will update the result here.

    Hopefully this will work. Thanks again.
  7. nismo macrumors member

    Aug 27, 2007
  8. nanomized thread starter macrumors newbie

    Oct 25, 2007
    Sad to tell but it is still an apple logo after hard reset. I bought the wall socket charger to charge this iPod nano as what xkRoWx suggest, still the same result.

    Is it because I use Win XP Os and not a Mac computer?

    I thought of this because I encountered few problems with my iPod video 30G when I inserted it on USB and it restarted my computer without warning.

  9. noahc93 macrumors newbie

    Jun 27, 2007
    i've been having issues like that but resetting it works fine (although i have noticed i have to reset it an awful lot more than the 1G nano i had.)
  10. x475aws macrumors newbie

    Nov 7, 2007
    I read nanomized's post and recognized my problem exactly, right down to the nano being 1 day old (and incidentally being black). It failed an hour before the nearby Apple store closes, so I drove over there. The guy at the genius bar gave me some story about flash memory commonly needing reformatting. I insisted on, and got, a new nano. But the genius bar guy made a point of saying, more than once, "if it happens again, come and see me". Kind of as if he's expecting it to happen again. I'm going over there tomorrow with a copy of this thread. Hopefully they've got some fix ready, though not publicized.

    Incidentally, this is the first Apple product I've bought for my own use, so it's quite a disappointment.
  11. x475aws macrumors newbie

    Nov 7, 2007
    I narrowed my problem down to equalizer presets. Set equalizer preset on some songs, and the iPod crashed after syncing. Avoid equalizer presets, and everything was fine. I had several conversations with iPod product specialists about this, and they contacted Engineering about it. I don't know if my case helped Engineering pin it down, or if they had already identified it...but the problem no longer occurs in version 1.0.3 PC which I installed a couple of days ago.

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