iPod not syncing correctly

Discussion in 'iPod touch' started by watchthesky, Oct 11, 2014.

  1. watchthesky macrumors newbie

    watchthesky

    Joined:
    Jun 22, 2012
    Location:
    Canada
    #1
    i've been having issues with my ipod touch since updating to iOS 8. at first when i tried to listen to music it would continuously skip songs. i restarted the device to see if it would stop and it didn't, so i then decided to restore it. the skipping problem went away but unfortunately now it won't sync correctly. i've always just selected 'sync entire music library' but doing this nothing would sync. i then tried to manually select artists, and this did work, but playlists wouldn't sync. i restored again to see if i could solve the playlist problem and now artists won't sync correctly either. out of the 6705 songs that are selected and should be syncing, only 1500 of them actually have. i've restored both from various backups and as a new device.

    also my last.fm scrobbler keeps trying to scrobble songs that have already gone through.

    what on earth is going on and how do i fix this?
     
  2. jon3543 macrumors 6502

    Joined:
    Sep 13, 2010
    #2
    I had the same problem with iOS updates on my 4th gen Touch and again when I updated my 5th gen Touch to iOS 7. I am not touching iOS 8. I was only able to resolve the problem after restoring as a new device and following the procedure linked below:

    http://forums.macrumors.com/showthread.php?t=1677562
     
  3. Errk! macrumors 6502

    Joined:
    Mar 6, 2006
    #3
    There is a whole big thread on this on the Apple Support forums.

    One user found that by removing ALL non-music files from the iTunes music library folder, syncing went OK. A few others followed his recommendations and found it worked well (most of us were on iPhone 6 but it wasn't exclusive to that device so it sounds like it might be the same thing.

    Go through your music folder and remove ALL non-music folders. This includes PDFs or iBooks (which iTunes used to place in the music folder in previous versions), playlist files, and anything else that's not a supported music file (mp3, m4a, wav, etc.). I believe it was advised to remove any empty folders as well.

    After doing this restore the phone to get rid of music on the device that doesn't register as music (i.e. it comes up as "other" and is not viewable in the music app). Then sync music and be sure to allow it to sync completely - do not interrupt it and make sure you wait until the spinning circle disappears from the upper left of the device (this might go on longer than iTunes says the sync is).

    After following these directions I've synced with no problems. But you have to make sure you get rid of ALL non-music files.
     

Share This Page