Hey everyone,
Sorry but my first post is a bit of a moan, but also a request for info.
Here goes.....
I visited the Apple store in London before christmas, and bought myself a 40Gb Ipod photo, and my girlfriend an Ipod mini. So far so good, they both worked fine. However after three days of ownership, I managed to scratch the screen and case. I put the headphones in the supplied bag with the ipod and must have leant on the bag whilst in my pocket and the headphones have scraped down the screen.
Obviously I was gutted about damaging my new toy. the scrape isn't that bad, but for £360 I like things to be 'as new' for as long as possible.
So, yesterday I rang Apple to see what it would cost to:
a) Have apple send me a new cover (didn't really expect it)
b) Send it to Apple to replace the plastic cover.
I was informed that it would cost £190 to have it replaced. It seems whatever the fault this a standard charge for any ipod repair. I'm sure some people will jump to Apple's defence, but I think this is disgusting.
I accept the damage is my fault, and for that I don't mind paying a reasonable amount for the work/materials carried out/used. But nearly two thirds of the cost of a new one to change the front cover is extortionate.
So does anyone know of another way to get one, or maybe a different company has decided to make them?
Sorry but my first post is a bit of a moan, but also a request for info.
Here goes.....
I visited the Apple store in London before christmas, and bought myself a 40Gb Ipod photo, and my girlfriend an Ipod mini. So far so good, they both worked fine. However after three days of ownership, I managed to scratch the screen and case. I put the headphones in the supplied bag with the ipod and must have leant on the bag whilst in my pocket and the headphones have scraped down the screen.
Obviously I was gutted about damaging my new toy. the scrape isn't that bad, but for £360 I like things to be 'as new' for as long as possible.
So, yesterday I rang Apple to see what it would cost to:
a) Have apple send me a new cover (didn't really expect it)
b) Send it to Apple to replace the plastic cover.
I was informed that it would cost £190 to have it replaced. It seems whatever the fault this a standard charge for any ipod repair. I'm sure some people will jump to Apple's defence, but I think this is disgusting.
I accept the damage is my fault, and for that I don't mind paying a reasonable amount for the work/materials carried out/used. But nearly two thirds of the cost of a new one to change the front cover is extortionate.
So does anyone know of another way to get one, or maybe a different company has decided to make them?