Alright, well, my sister has this 30GB Video iPod, and I hadn't noticed that the USB adaptor was connected to the iPod, so I unplugged it, not realizing that it might have said "Do Not Disconnect" on it. So, I immediately plugged it back in, and waited, and now, it's flashing between an odd charging screen, and the picture of the iPod with the sad face... So, I checked out www.apple.com/support/ipod and none of the solutions on that site work. I am unable to put the iPod into disc mode, and the site doesn't tell you how to restore the iPod without putting it into Disc Mode. I can't seem to even reset the thing. It doesn't mention anywhere what to do if you improperly disconnect the iPod, just how to properly disconnect it. I can't restore the factory settings, as the iPod updater doesn't register that the iPod is connected.