tried that and the thing still just goes to a picture of a folder and and an ! in a triangle. Isn't there something to press with the scroll wheel or center button.hcuar said:Yup... Do the same thing with the iPod plugged into the AC adaptor... That will force a hard reset.
Well... I think it might be time to call Apple or take your iPod to the Apple store. It sounds like you have bigger problems than what you can fix. I think you might have a hardware problem.TyleRomeo said:tried that and the thing still just goes to a picture of a folder and and an ! in a triangle. Isn't there something to press with the scroll wheel or center button.
yeah the ipod just clicks when its tries to start up. Hard clicks then it gives up. The OS won't recognize it and I don't know of any other hard restart besides holding menu and play/pause. I know that there is another one that involves the scroll wheel but i can't get it work. this sucks a 40GB 3rd gen dead after a year and a half.Mav451 said:I had a similar problem, where my iPod (4th gen) was not working. The absolute key is that you MUST have your OS recognize it first. If OSX doesn't see it, the adapter won't be able to either.
When I finally got it to work, I ran iPod updater - I told it I wanted to do "Restore". Then, after a few moments, it told me to plug it into the AC Adapter. Then, and only then, will the adapter be able to perform a factory reset (or "restore").