ipod stuck on the 'do not disconnect' screen

rowanhall

macrumors member
Original poster
Dec 27, 2004
94
0
Belfast, Northern Ireland
hey there!

my sister has just came in with her mini, itunes (pc) would not eject the ipod and neither would the remove hardware wizard.

as a consequence it is stuck on the 'do not disconnect' screen!

any ideas?

is theres a reset combination or anything?

cheers
Rowan
 

Mitthrawnuruodo

Moderator emeritus
Mar 10, 2004
13,584
137
Bergen, Norway
Didn't the mini restart? Not too strange, as I think I gave you wrong directions... :eek:

You should toggle the hold button from open to hold and back (like I said above), then hold the enter (middle) and the menu "button" in for 4 or 5 seconds... (The screen should go blank for a little while, than show the Apple logo for a while, then come up again with your default menu).

Sorry about that... :eek:
 

Kony

macrumors newbie
Mar 29, 2008
1
0
Hey man I just registered on this site to say thank you..

I had the same problem and was hoping to find something that could help me..

By the way, your method works on the 30GB iPod as well..

thanks again