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iPod touch iPod suddenly became a paperweight

D

devburke

Guest
Original poster
Oct 16, 2008
1,190
0
So I was using my iPod touch 2nd gen not 10 minutes ago, and all was working fine. Then I plugged it into my MacBook and noticed that nothing happened. So I went to the iPod and tried to see if it was charging, and to my surprise, nothing happened when I pushed any of the buttons. Nothing comes on the screen or anything. I didn’t power it off, but I tried holding the buttons to power it back on anyway. And the battery’s not dead; in fact it’s almost full. Usually when there are major problems like this people just say to restore it. But I can’t restore it when it won’t even respond to the computer! I got this thing as a replacement through AppleCare maybe two months ago, so it’s not like it’s old. Is there anything I can do? I’m afraid my original AppleCare is expired, because I bought the original that this replaced about a year ago, I think over a year by just a few days. This is ******. Am I just screwed out of an iPod?
 
Nevermind, I called AppleCare and we got it working.

One thing I wonder about though, is he told me that since my iPod is personalized (meaning I got it engraved) that I can’t take it in to be fixed at Apple Stores, and if anything goes wrong with the hardware, I’d have to send it in through AppleCare and pay for expensive repairs (or extend my warrantee, which it turns out runs out today). This doesn’t seem right to me, engraving should make that much of a difference. This guy was just wrong, right? I mean if taking it to an Apple Store means ending up with an iPod without engraving, I’ll take that over paying over $100 to send it in.
 
I’m not really sure what caused it, but holding the sleep and home buttons for 10 seconds turned it on. I had tried holding them, but probably only for 5 seconds or so, I didn’t realize holding it for that long would do anything. I still don’t know why it messed up in the first place, but as long as it’s working now.
 
Dieder said:
Only thing with engraving is that you cant bring it back when you don't like the product. Engraving as nothing do to with warranty
Click to expand...

OK, so basically this guy was just wrong? I mean the only reason I’d have to go through AppleCare if it was something the Apple Store would be able to do is if I wanted to preserve my engraving, right?
 
devburke said:
Nevermind, I called AppleCare and we got it working.

One thing I wonder about though, is he told me that since my iPod is personalized (meaning I got it engraved) that I can’t take it in to be fixed at Apple Stores, and if anything goes wrong with the hardware, I’d have to send it in through AppleCare and pay for expensive repairs (or extend my warrantee, which it turns out runs out today). This doesn’t seem right to me, engraving should make that much of a difference. This guy was just wrong, right? I mean if taking it to an Apple Store means ending up with an iPod without engraving, I’ll take that over paying over $100 to send it in.
Click to expand...

My guess is they don't want your engraved iPod because they can't resell it.
 
Surreptitious said:
My guess is they don't want your engraved iPod because they can't resell it.
Click to expand...

They can't just slap on a new back casing for it? I thought they just replaced the entire casing anyway, so why should engraving make a difference in terms of selling it as a refurb?
 
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