Hi, My little bro has my old 1st Gen iPod Touch. Yesterday he decided to try to update the firmware from 1.1.3 to 1.1.5. Why did he do this? I have no idea! He first put the device in recovery mode then used iTunes to do the restore. iTunes found the updated ipsw file and attempted the restore. It failed. The error message is "The iPod could not be restored. An unknown error occurred ." I have tried downloading various ipsw files from the internet (everything from 1.1.1 - 3.1.3) and nothing is working. During the restore I noticed that the device switch from the plug and iTunes logo to the Apple logo. At this point is where the restore fails. I then have to unplug the device and hold down the power and home button for the iPod to restart and get off of the Apple logo. We have tried different computers (we are windows), different cords, and different usb ports. The computes and iTunes have no problem recognizing the device. It just will not restore. We spent 5-6 hours fussing with this decided trying to get it to restore. Anyone know what is going on, or better yet how to fix it? Obviously, this device is an older device and is not under warrenty so I don't think taking it to the Apple Store or calling support would be the best soloution. Last time I called support for a device that was not in warrenty they wanted a $20 fee. At that time I did pay it, but my issue still wasn't solved. Thanks -- PS. before someone comments about why we are using such an old version of the iPod Touch. The device is used soley for music. No games or internet - strictly for music. Since it's being used only for music I don't see the need to give a 12 year old a different device.