Ipod touch 2G 2.2.1 Random restarts!

Discussion in 'iPod touch' started by xdupox, Jun 8, 2009.

  1. xdupox macrumors newbie

    Joined:
    Jun 8, 2009
    #1
    my ipod touch random restarts everytime i use 3rd party apps on it. sometimes it even restarts while i listen to music, watch videos, or even just arranging my home icons..

    the screen simply turns white for 0.5secs and displays the apple logo which indicates that it is booting up, after which it cuts off a huge amount of juice to my battery. this happens to my ipod for about 5-15 times a day depending on how long i use it. i'm having this problem the week i bought my ipod and its been a month now and i'm thinking of sending this back for replacement since its still in its warranty.

    but my ipod has this one deep scratch on the upper left side that makes me think if that even voids my warranty. are they gonna cancel it just for that? its just a short deep scratch deep enough that you can feel its there but nothing more. i think i got the scratch when its inside my pocket but i haven't dropped it yet.
     
  2. big-blue-wolf macrumors regular

    big-blue-wolf

    Joined:
    Feb 10, 2007
    Location:
    15.8 miles from Molineux
    #2
    Try restoring your iPod but when it gives you the option to restore from a back up - don't. Restore and create a 'new' iPod and then re-sync all your data.
     
  3. xdupox thread starter macrumors newbie

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    Jun 8, 2009
    #3
    done

    i'm done doing all those things..even tried restoring it to 3 diff kinds of laptops just to make sure, but no luck at all..restored to 2.2 then also tried 2.2.1, i even redownloaded the firmware but the problem is still there
     
  4. Ivan P macrumors 68030

    Ivan P

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    Jan 17, 2008
    Location:
    Home
    #4
    Take it to an Apple Store. You have a faulty iPod.
     
  5. xdupox thread starter macrumors newbie

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    Jun 8, 2009
    #5
    thinking about it. but the thing is i bought it from the retail store so i have to return it to them. they said that i must wait for at least a month for them to send it back to their supplier and hopefully fix it so i can enjoy it as a normal usable ipod, and that leaves me thinking that there is a small dent that looks like a scratch that could void my warranty. i just wanna ask if they could consider it or is it just a waste of time for me since its a month wait. thanx
     
  6. benflick macrumors 68020

    benflick

    Joined:
    Jul 11, 2008
    Location:
    Cincinnati, Ohio
    #6
    I bet you can still take it to the Apple store. All Apple does is check the serial number, they don't care where you got it, they will service it.
     
  7. xdupox thread starter macrumors newbie

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    Jun 8, 2009
    #7
    yup.but does it void my warranty once they found out that theres a small dent on the corner of my ipod?
     
  8. benflick macrumors 68020

    benflick

    Joined:
    Jul 11, 2008
    Location:
    Cincinnati, Ohio
    #8
    The warranty won't be void. The worst they can say is no, and send you on your way.
     
  9. xdupox thread starter macrumors newbie

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    Jun 8, 2009
    #9
    oh ok..so whats your saying is that the warranty will still be valid but they wont fix it for that reason only?..damn
     
  10. benflick macrumors 68020

    benflick

    Joined:
    Jul 11, 2008
    Location:
    Cincinnati, Ohio
    #10
    There is a very good chance they WILL exchange it, however if they decide for whatever reason not to exchange it, your warranty WILL NOT be voided. They will politely tell you to get the hell out.
     
  11. xdupox thread starter macrumors newbie

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    Jun 8, 2009
  12. benflick macrumors 68020

    benflick

    Joined:
    Jul 11, 2008
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    Cincinnati, Ohio
    #12
    How is the problem solved? Are you taking it to the Apple store, or is it fixed?
     
  13. Austin2048 macrumors 6502

    Austin2048

    Joined:
    Mar 16, 2009
    Location:
    Holmes, Pennsylvania
    #13
    just take it to an Apple store. they will probly replace it. they replaced mine when i complained it wasnt charging for me and it was charging fine when the girl at the genius bar tried to charge it. she went in the back and walked out with a brand new iPod Touch. i signed a paper, she gave me the iPod, and i was free to go :D
     
  14. xdupox thread starter macrumors newbie

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    Jun 8, 2009
  15. xdupox thread starter macrumors newbie

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    Jun 8, 2009
    #15
    that was wierd Austin2048,hehe. but that depends on the person in charge right?..
     
  16. pilotrtc macrumors regular

    Joined:
    Dec 4, 2008
    #16
    I think they would know that a scratch would not cause the problem you are having. Now if it was a dent.....

    I would bring it to Apple asap.
     
  17. xdupox thread starter macrumors newbie

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    Jun 8, 2009
    #17
    i would describe it as a dent that looks alot more like a scratch..hehe it looks like the one where you slightly push your fingernail into a piece of clay.yup,kinda looks like it..:(
     
  18. Austin2048 macrumors 6502

    Austin2048

    Joined:
    Mar 16, 2009
    Location:
    Holmes, Pennsylvania
    #18
    did the scratch go through the casing? can you see inside the iPod?
     
  19. xdupox thread starter macrumors newbie

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    Jun 8, 2009
  20. Austin2048 macrumors 6502

    Austin2048

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    Mar 16, 2009
    Location:
    Holmes, Pennsylvania
    #20
    then id take it to apple. they will more than likely replace it for free. after all, you didnt do anything to break it, right?
     
  21. ZuneMan? macrumors regular

    Joined:
    Nov 21, 2008
    Location:
    Apple Store
    #21
    My sister tried doing this but Apple told her to **** off cause there were a few unremovable stains.

    wtF! :confused:
     
  22. xdupox thread starter macrumors newbie

    Joined:
    Jun 8, 2009
    #22
    @Austin2048
    i didnt break it, but i jailbroke it..:D

    @ZuneMan?
    why didn't they accpted her ipod? why? are they gonna use it for future manufacturing? c'mon
     

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