Just got an ipod 36gb 2nd gen brand new from Best Buy the 17th of April. Finally found time to open it up today with all intentions of putting an invisishield on it as soon as I took it out of the box and guess what. The silver back has a scratch extending from the top all the way to the bottom of the ipod. Whileit will not hamper functionality what so ever, paying some $400 for it brand new and its scratched out of the box is BS. So is this a common problem? And would you guys return it to Best Buy or call Apple?