iPod Touch 3gen, dust under the screen + mini jack sound problem

Discussion in 'iPod touch' started by Antoni Nygaard, Sep 13, 2010.

  1. Antoni Nygaard macrumors 6502a

    Antoni Nygaard

    Jun 23, 2009

    i got this iPod Touch 3Gen 32GB happy user of it.

    but over time i have seen it collecting under the screen, i use the iPod Socks apple made.

    but today I plugged my Apple Headphones in, and the sound is weird, i have to turn the cable around,and sometimes the sound is correct.

    will apple replace it?

    it's still under warranty.

    Attached Files:

  2. Diamons macrumors newbie

    Sep 9, 2010
  3. hcho3 macrumors 68030

    May 13, 2010
    Ask apple. Not here. And no, they won't replace it because of the dust. You have a better shot with the sound issue.
  4. Ivan P macrumors 68030

    Ivan P

    Jan 17, 2008
    They should. It's a manufacturing flaw, the device shouldn't let dust inside (I've had a touch replaced due to dust before, and many people on these forums have gotten iPod/iPhone replacements due to dust). If the genius at the store is stubborn though, the sound issue should definitely get it replaced. Only with another 3rd gen though, I'll point out :)

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