Ipod touch 4 volume button (down) not working

Discussion in 'iPod touch' started by shakra00, Nov 4, 2010.

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  1. shakra00, Nov 4, 2010

    shakra00 macrumors member

    Joined:
    Sep 7, 2010
    #1
    I can higher the volume but I cant lower it. Im also experiencing the glitch wherein when you slide the slider to highest sound, it slides down back.

    Is it somehow connected?
    Because even how much I push the down volume button, the volume wont go lower. :(
     
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  2. EugenexYew, Nov 4, 2010

    EugenexYew macrumors regular

    EugenexYew

    Joined:
    Oct 10, 2010
    Location:
    For me to know, you to find out. :)
    #2
    Go to Settings > Sounds > Change with buttons
    If it doesn't work, exchange it with a new one.
     
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  3. skiltrip, Nov 4, 2010

    skiltrip macrumors 68030

    Joined:
    May 6, 2010
    Location:
    New York
    #3
    Before you bring it back, try restoring it in iTunes. The slider problem is a software issue which might be corrected with a restore. The volume button seems more like a physical hardware problem, but you never know.

    Either way, before an Apple Store lets you return an iPod, they always ask if you tried a Restore yet. This way you can say you did already and skip that song and dance.
     
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  4. shakra00, Nov 5, 2010

    shakra00 thread starter macrumors member

    Joined:
    Sep 7, 2010
    #4
    When I turn it off for like 5 minutes, then turn it on, the up and down button works fine then after 20 secs, the volume goes down again and the down button is not working again.

    I've tried the restore 1 time but still the same thing. X(
     
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